Customer Ratings & Reviews

Haven’t had to use the Geek Squad warranty. But having passed on buying one for my Dyson vac, I didn’t want to go through the hassle of contacting Oculus /Facebook for replacement or repair. Hopefully I don’t have to use it but if the Oculus 2 breaks, I can bring it back to my local Bestbuy for a replacement!

Great service! They explained everything about the product.

Protection coverage covers any and all damage or issues, unlike most

2yrs is a good amount of time to offer protection for this. Including normal use damage and accidental damage is definitely a plus. Eases a lot of anxiety.

Geek Squad protection is a great product as it protects not only the product but the customer

Awesome device better resolution than the 299 model

So to be 100% transparent, ive never used it as it was a gift foe my son. That said hes on it all the time. Bought it two yeara ago and hes still on it like he got it last week. He loves the variety of games.

My son broke the left hand control of his Meta Quest. I called Best Buy and they said to bring in the whole game system for a replacement. Boom that easy.

The agents are always so kind with me, i'm grateful with their service always. If i have a problem or doubts, they always solve me everything. Thanks Geek Squad ando Best Buy employees as well.

I took out the protection plan because i have 7 grandkids handling the device. I haven't had to use it yet. But i have it just in case of an accident.

They are very helpfull and honest about the condition of your product. Even give you helpfull solutions or options for using it.

Love my VR, I use mine so far for exercising and shooting things. I have just scratched the surface and I have no complaints other than the weight of this stuff on my head. Definitely need some silicon hand additions as I almost threw the hand controls several times.

There ok they don't go above and beyond they do just what they have to and leave.

We love the oculus quest! My kids and i Love our Oculus Quest. Im so glad i made this investment. Its definitely neat and we love the virtual reality. I highly recommend this for pre-teens, teens and adults. Its a great game to have in your home that the entire family can use

So far haven’t had to use but with kids u never know what will happen so nice to have just incase something happens

Thank God for the protection plan!!! My oculas stopped charging and had to be replaced!! Hassle free service with best buy!

This headset is very comfortable and adds hours of playing time.

This warrantee is a must have for any fragile device but especially for the oculus headset. Oculus basically has no warranty so if you buy a headset take my advice and get the warranty. Anything goes wrong and they will replace your headset with a brand new one free of charge.

It was a warranty for a item I ended up returning. ALWAYS get warranties on electronics. Chances are you're going to need it!

Very helpful. Everything was explained and paperwork complete.