Customer Ratings & Reviews

Great Protection Plan for a good price for my device.

They are fast and efficient. They fixed my phone the same day

Helped me w my oculus last year. Amazing customer service

The Geek Squad warranties are always great and they are exceptionally fair and courteous when working with you should an issue arise. I've never had a bad experience with this warranty service, especially when compared to some others that are available in the marketplace.

I havent had the need to use the warranty but have not had any issues in the past. Nothing but good Customer Service from Geek Squad.

I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.

We would love to win this car and my son would be so happy

With the money for the big purchase of the vr headset

The 3-D virtual environment is amazing and coupled with the amazing audio, it feels like you in the middle of whatever your watching or game your are playing. My favorite is the Roller coaster in space and the walking tour of the Vatican City in Rome. The best.

This is now my third Meta Quest 3 due to ongoing controller issues not properly functioning with the device. Because of this, I’ve been forced to purchase three separate warranties, which feels completely unnecessary. When you buy a warranty, it should cover the product for the stated period—in this case, two years. I should not lose warranty coverage simply because the device itself was defective and had to be replaced. That was not my choice. The store was unable to fix the issue, so replacement was the only option. Defective hardware is a manufacturer and storage issue, not a customer issue. On top of that, I originally had two 256GB devices, and my replacement is now only 128GB because the larger storage option was out of stock. Downgrading storage on a replacement device is unacceptable, especially when the replacement is due to repeated defects. Overall, the Quest 3 itself is great when it works, but the controller reliability, replacement process, and warranty handling have been extremely frustrating. Customers should not be penalized for defective products or forced into buying multiple warranties for the same device.

There ok they don't go above and beyond they do just what they have to and leave.

Great product my kids enjoyed a lot and they use it very often

its needed when your kid plays non stop 24/7 it seems, but at least hes at home playing games, and not running the streets.

Thing is pretty cool actually but not to much content so i got bored with it pretty quick

Great customer service! Friendly staff. I always love coming here.

There to help at a moments notice very knowledgeable.

Excellent service took my oculus for repairs but they actually gave me a new ones, no hassle or questions that easy.

I recommend geek squad service on any purchase that you make!!

So glad we haven't had to use this. We bought this because our grandkids are young and I needed the peace of mind that if we were spending so much on an item that we could have it still running in 2 years.

Protection coverage covers any and all damage or issues, unlike most