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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3011 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,011 reviews
  • Rated 2 out of 5 stars

    Geek Squad protection has a hidden deductible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So you purchase a geek squad 2 year protection plan for your VR Headset. When it fails due no fault of yours and take it in to get geek squad to fix it. They just say it’s no repairable and send you to get a replacement up front. But then you have to pay for a whole new geek squad protection plan, it’s not my fault you’re product failed why do I have to pay for protection plan twice , the plan was for Two years of protection do I get a refund on the remaining 18 months When I asked why I had to pay for a new plan I was told that it was like a deductible as on car insurance Where in the protection plan does it state that? Two year plan should last 2 years

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game console! Always good playing games on the VR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful especially in home service. They go above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection plans. You never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to charge phone in my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and quality for a phone charger. Will buy an extra one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love this! Clear videography and easy to setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please read this review before buying!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses feel pretty heavy on your face. You will feel sharp pain in your right eye even after short term wearing. You will also get finger imprints and smudges EASILY on the lenses and they can’t be wiped off with the cleaning clothes whatsoever. If your nose bridges are low and slightly thinner than average people, it’ll slip down your nose and you won’t be able to see the top part of the display at all. 100% not recommended

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always purchase the warranty protection on larger, more expensive items. It is always worth the extra cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MEta quest 2 protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good vr headset the protection was amazing but the stick drift jeeze

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oculus 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this headset had a better strap, needs more vr videos on apps. Other than that its okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection on all my electronics. You should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the protection plan for this product thus far, but having used geek squad in the past I can say that it’s a must have.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad help on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You purchase Geek squad as over 159.00 added to my purchase you would think they could help you with you over 1,000 purchase on what type of stand size the model of gaming tower would use.., NO they can’t answer that for you just connected you to asked who tring yo sell me moving rack on wheels for the computer tower

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection for purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a protection policy especially for VR products. Helps if the product is broken or has performance issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my nephew, he has been wanting one since they came out. Worth the wait

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geekout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok service I kinda like being able to exchange my products to anything new. If they fail within the 2year warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok could be better with todays technology, but my 12 year okd has fun with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They will fix or replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oculus is a bit expensive and with kids playing it a sure accident waiting to happen. I recommend this so you don’t have to worry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heads up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the system really do enjoy it I use it a lot my only recommendation would be for more games or more connectivity

    I would recommend this to a friend