Customer Ratings & Reviews

When I bought the protection plan I was never explained that even tho I’m buying it for “2 years” if my meta glasses get damaged, without me actually damaging them, they just stopped working, I would automatically lose those 2 years since I would be “returning” my old glasses for new once and have to repurchase the protection plan AGAIN, which has no type of logic to it because I’m paying a plan for 2 years. So I honestly was upset about that because I was never explained that, because even then before I bought the glasses I asked about the protection plan to see what’s covered and what’s not and not once was this mentioned indicating that the returning my old glasses cause they stopped working to get new ones “fulfills” the old protection plan, don’t get me wrong at least I’m getting new glasses and my $400 didn’t just go to waste but $80 everytime they get damaged is kind of insane.

I think they week be able to repair whatever gets damaged from the oculus system..

probably a good idea if your young kids will be using this

2-Year Accidental Geek Squad Product Replacement, have not used

My son and his friends love playing this game they spend all day on it.

The new insurance policy that is provided by Best Buy is worth it.

Great product, works as it should, easy to use,

Well haven’t use it yet , but it’s good to have if something goes wrong or break

Great experience fun to use and good for whole family. Not to many accessories yet.

The best gift for my daughter she is was jumping like a monkey

It's good to talk to someone instead of a call center

So far so good, cant tell if its going to be good cuz i havent needed it yet!

Haven't had to use yet for my Oculus..used other services that have been good

Good VR, horrible headset. Purchased an extended warranty on the upgraded headset, which both broke within the first day or two of use. But Best Buy worthless extended warranty we purchased, only replace the defective item once!

If you buy any expensive electronics for you kids, you better buy this.

The sales people was very disrespectful the told me the item don’t match and when the manger came he said the item don’t suppose to match it was very hurtful

Glad I purchased this plan when I did, was totally worth it!

Love playing with the VR worth the price and the warranty

The best product to get for what ever you buy at best buy

Nice and easy. Always worth getting for every purchase.