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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3011 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,011 reviews
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it wasn’t so expensive! I have bought Best Buy warranty’s in the past and the Geek Squad does a good job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to talk about the geek squad protection as I've never needed to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Occulascoverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When occulas broke there was no replacement available in the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh whadaya gonna do its all they offer and kind of a pain sometimes to deal with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh.........................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pro-techt your tech x)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rating 3 because it’s always good to get protection. can’t say anything bad or extremely good on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a great time with this headset. i would recommed for everyone to get one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is terrible, ordered product and service plan was told it was all on the 12 month financing plan only to find out plan and quest were placed separately leaving me with a plan not on the financing plan had I not checked the plans interest would have eaten up the monthly payment this making me behind on the payment. After asking them to fix the problem I was told they can’t and the item is outside of the return window so I’m stuck with it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    apple care replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the apple care replacement service yet. I dont know

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok but NoT amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are not as good as I thought… hope they can make it better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a expensive warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use. For certain products these warranties are a must buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek uad is a gfood product easy to use would recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Have not used yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually haven't used it yet so really cannot comment on the quality of this...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its just a warranty thing, not worth buying it....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I hear the Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this yet and hopefully it won’t in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Costly but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranties are a bit high but east to ise if needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love this. And honestly so do the adults.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delays and waits and complications with order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered them about a month ago and they still won’t ship tell December 30th

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unused so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unused so not sure yet but definitely seems worth it if as promoted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. I haven’t used the geek squad service yet.

    I would recommend this to a friend