Customer Ratings & Reviews

This is legitness. Greatest in investment ive nade in years

Got the replacement plan on my meta raybans, nice to know i get a replacement or money back!

Bought it and havent used it, but its great to have this peace of mind on my purchase.

Havent had to use it yet and hope i never do. Glad i have it tho

I would definitely recommend the oculus quest two over the oculus quest three because there is not much of a difference in oculus quest three has very grainy video however, with the oculus quest two the controllers do tend to glitch a lot. I’ve had to return it like three times.

This is now my third Meta Quest 3 due to ongoing controller issues not properly functioning with the device. Because of this, I’ve been forced to purchase three separate warranties, which feels completely unnecessary. When you buy a warranty, it should cover the product for the stated period—in this case, two years. I should not lose warranty coverage simply because the device itself was defective and had to be replaced. That was not my choice. The store was unable to fix the issue, so replacement was the only option. Defective hardware is a manufacturer and storage issue, not a customer issue. On top of that, I originally had two 256GB devices, and my replacement is now only 128GB because the larger storage option was out of stock. Downgrading storage on a replacement device is unacceptable, especially when the replacement is due to repeated defects. Overall, the Quest 3 itself is great when it works, but the controller reliability, replacement process, and warranty handling have been extremely frustrating. Customers should not be penalized for defective products or forced into buying multiple warranties for the same device.

I walked into the store expecting to have to buy a new game console.. an agent helped me by explaining that I could just get it replaced with the insurance I purchased. Everything was so easy, and he was so helpful.

The Meta Quest 3 is an impressive step forward in the realm of virtual reality. It offers improved performance, a more comfortable design, and enhanced display quality compared to its predecessors.

My son loves it all he wants to do is play it’s a great gift to get

Excellent product, very happy with this, super good.

The in store geek squad has made repairing and replacing damaged items a breeze. 100% recommend to anyone who asks.

It’s a great start to vr would recommend INIU DI401 16FT VR High Speed Transfer Link Cable for longer game play cause the battery life on the headset isn’t ideal for gamers who play for hours on end

Best gift I could give me soon, love the on the go gaming road trips

Geek Squad Service. Hope I dont need it but the one time I have it was great. Expect it to be the same if needed again.

Great warranty and an easy claim, will definitely continue to buy it on my products

Purchased the Oculus 2 for my son for his birthday. I had a hard time anywhere else, but Best Buy made it happen! Thank you so much, hopefully, I won't need the warranty, but it here if I need it.

The Best Buy Geek Squad has always been very quick and helpful with whatever technical issues I am having with my devices. They know that having our devices back in a timely manner and in original working order is important to get our business back on track.

Better to have it and not need it then to need it and not have it. I’m a firm believer is protecting expensive electronic equipment.

My family love this game it make family night so much better when we can challenge each other.

This is awesome Meta-three is the business having a great time love you this is cool very cool thank you Best Buy coming through once again you guys never feel awesome thank you guys I will tell from your friends to shop for the holidays or at your store. Thank you.