Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 3011 reviews
(3,011 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter LOVES this Meta Quest 3s headset so I am glad to have a protection plan in case she has an accident.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extremely easy and quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It's there for when you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have if you have a problem. They are great about fixing it or replacing it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good warrnty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used warranty before really good break it and jus go get a new one
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe than sorry
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I get GSP on EVERYTHING. It has saved my butt (and my wallet) literally thousands of dollars over the past 10 years from large TVs to game controllers and everything in-between.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
For items that tend to break, this is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! I'm completely the same way and buy it on most items. It's great to have for those unfortunate circumstances. Please let us know if you have any questions!
Rated 5 out of 5 stars
excellent to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.lifes issues can really derail a purchase of nice things that cost a bit more and best buy really takes care of it for just A LITTLE MORE MONEY especially when kids are involved accidents will always happen.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well trusted to quickly diagnose and repair devices. Feeling of security knowing i have this plan
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Trusted Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for an expensive gift. I have all confidence Best Buy will stand by their coverage!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Oculus Geek Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get full credit after my Oculus broke and used it towards the next better oculus!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ok offering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$50 seems a bit much considering you're likely not going to use the insurance because the product is of high quality. Geek Squad as a stand only is amazing. Very professional and qualified techs.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Oculus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My whole family loves the oculus. I originally bought it for the kids, but it’s safe to say the parents love it too. We all enjoy it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this upgrade the graphics are amazing! The game feels so much better to play and now we aren’t worried about running into stuff around the house this is definitely worth it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Tech Savey!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seem to be johhny on the spot with their tech knowledge!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device has not only kept my system charged but also protected. Also, the fact that it matches the system makes it aesthetically pleasing and allows me to display the gaming system and stand for guest.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Everything !!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the truth. I love getting geek squad service because they come with peace of mind.Life can be pretty unpredictable and when things happens they are always there for support. thank you geek squad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Seamless Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to utilize the warranty with no issues whatsoever.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD POWER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i always take protection plan for electronic staff Geek doing good job
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Honest 6' review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was fun to play on but since I'm a bigger guy the spatial awareness being removed was off. Only hurt myself twice though.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
