Customer Ratings & Reviews

BOUGHT FOR MY SON FOR CHRISTMAS AND HE LOVES IT, GREAT GAME.

Awesome tech! Realy feel like you are in another world! Many adjustments for a snug fit. Plenty of games to choose, for whatever adventure awaits!

Always knowing i have a reliable back up if anything goes wrong makes purchasing a bit easier.

The agents were very knowledgeable, helpful and nice. They took the extra time to make sure everything was correct and went smoothly with my warranty exchange. Thank you!

I recommend this if you have small children, I bought this and had no problem returning when it got broken.

Its warranty, it works good for stuff u have to drop off and if geek squad is doing the job got a new oculus when a controller died on me, but NOT for when they use a third party cause they are bad!

Geek Squad Product Replacement, better to have it and not need it, than need it and not have it. I personally have not needed to rely on this service yet, but I do purchase it with my items because I have several family members who have and it can really save you. Why not cover yourself against “Murphy” crashing the party.

When vr wasn't work they made the exchange simple an quick

So fun for the whole family! Definitely worth the purchase for a different experience.

Great coverage at a fair price. Why not have the peace of mind?

Havent needed to use it but happy i got it ty bb..

Best Buys repair/replace policy is par none. No hassle, great customer service! I think there may be better value in the new yearly comprehensive all purchases plan.!

Warranty exchange was simple. Showed it to customer service and within mins; our new one was ordered. Repaid for a new warranty and now we’re set for the next 3 yrs again

Love it no hassle they just replaced it and that was amazing

Quality product replacement plan, will cover your basic needs easily.

It has always been and easy smooth transaction . Always so polite and helpful

What can i say, this device speaks for it self, one of the best out there right now, got it on black friday, when it was lnown as oculus quest 2, now meta quest 2, got it when it was on sale, great Headset, what cant you do with this Headset

This policy covered a Oculus headset. The headset battery was degraded and would not last. The policy replaced the unit and refunded some money that was used to cover the new headset. This is a product that my Grandkids use. Well worth the money to cover electronics and other mechanical items.

These guys are awesome. Processed my return with ease. I was in and out of the store in like 2 minutes. Also, the guy was super friendly and pretty funny too.

The plan is a must and the geek squad team is the best. If you purchase any electronic you definitely should get the protection plan... trust me it will save you time and money.