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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3011 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,011 reviews
  • Rated 5 out of 5 stars

    Super Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my security system quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Will continue using geek squad on all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hours of entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun. I love the fact that they offer free fun games so you don't have to buy a bunch of games. The graphics are amazing and it's fun to play with friends and family living far away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke the left hand control of his Meta Quest. I called Best Buy and they said to bring in the whole game system for a replacement. Boom that easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the first one I bought my son. Works great! So glad I got the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend since kids play alot with it and gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mega

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to play. It works like I expected. I Recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Val

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took out the protection plan because i have 7 grandkids handling the device. I haven't had to use it yet. But i have it just in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good , I loved it , I really indicate that for everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There to help at a moments notice very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great service i haven't used it but i used other services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement plans that Best Buy offer. Gives great peace of mind when letting the children use electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure to get the protection folks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is totally worth it! Around the 1 year mark, our original Oculus had some damage to it and we took it in and they refunded the full cost of our original purchase and we ended up being able to get the brand new model with protection again of course and it was a lifesaver!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad saves my life they take the time to educate as repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy coverage with them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best help always follows through and helps to best knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drop it like it's hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now.bring the device anywhere and not have to worry about dropping it as i am.covered fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatcl item my son loves it. Fast service. Arrived on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection to have, easy sign up and dependable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with information and no pressure on what needs to be done let's me feel like I have the product I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very helpfull and honest about the condit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpfull and honest about the condition of your product. Even give you helpfull solutions or options for using it.

    I would recommend this to a friend