Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2843 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,843 reviews
  • Rated 5 out of 5 stars

    I like to buy from Best Buy’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter gets happy with this great VR I really recommend this device!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had to use this service yet for the tv but if i ever do they have to be better then dealing with Samsung.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Vr headset

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVED IT SO MUCH FUN. I could not think what i would do without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service definly purchase agail

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service. great at taking decision and fixing or replacing items. will buy the protection plan always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was outstanding. I asked questions and got advise on the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny the oculus stopped working 3 months after having it took it to best buy an replaced it. Always purchase this with all I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very helpful and knowledgeabtable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this service it was really good and they were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have peace of mind with such a great gift of the quest 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson Really Loves It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy that your have protection on your merchandise, because this is my second time getting another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta 3 warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty because I'm a clumsy person . Great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest 3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, best vr headset I’ve ever used. 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties pay off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy those extended warranties for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service great warranty NOT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The gentleman that helped us was amazing. I was very frustrated with the answer I got twice (Different sets) about having to purchase the extended warranty AGAIN. They said it is for replacement only and not repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection plan. If device is not working, bring it to customer service section to get a replacement (if replacement is applicable) or get a store credit to apply it for any other purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my VR headset!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were able to fully repair my headset and get it working again despite hand tracking issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emersive and smooth console. The buying process was smooth and i couldnt be more excited to relax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son literally plays this thing all day, i purchased the warranty due to him being clumsy. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice and understandable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to do dishes and watch subway surfers at the same time. Did not disappoint :3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally had to use the warranty on something. It worked out for my son's Oculus since the battery started dying out immediately and wouldn't charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clumsy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

    I would recommend this to a friend