Customer Ratings & Reviews

Best Buy’s protection is the best and worth every Penny. On top of that Best Buy price matches! So if I can find something somewhere cheaper I’ll run to Best Buy and save myself some money and throw on the protection plan!

My son rarely used it but it has cool games and looks really cool when playing with it. Love how you can use it sitting or standing and in specific areas you choose

As i said in last one it is a great deal when they handed me the new one they asked if i wanted that service again and i said yes

The service was great. The gentleman that helped us was amazing. I was very frustrated with the answer I got twice (Different sets) about having to purchase the extended warranty AGAIN. They said it is for replacement only and not repair.

Great service make it easy very knowledgeable, They are the best for warranty, Thank you

Awesome service. My device was having issues holding a charge. Took it in and they replaced my broken device. Highly recommend using Geek Squad.

Always feel confident emailing or xalling with any questions i have. I always get geek squad service no matter what.

This was my first Virtual Reality headset purchase and I highly recommend it, especially if you have one of the newer, faster video cards that can handle it. There is lots of free content in the Oculus app to get you started and to share with family members.

Haven't had any issues since I bought this and primarily use it for Beat Saber~ Get an Elite Strap or one of the better end Halo ones tho. It'll be a game changer

Excellent service, you feel protected and free to use the product everywhere anywhere

[Employee of bestbuy] I loved my quest 2, theres so many fun games and activities you can play yourself or with friends/family

It has made gaming experience to a whole new level

Great Idea for the Oculus Meta Quest 2! I have a lot more peace of mind knowing that any damage done to the device can be repaired in a timely manner.

I am very pleased with the knowledge, service and speedy turn around time for assistance. Got my issue resolved with ease. Thanks!

A must for any vr system. I added this after I purchased knowing its a must to have on something like this. Your swing your arms around and the chance of damage to your control is great. Do not get a VR with out having this to cover you.

Having a sense of reassurance in the event of any malfunctions is unbeatable .

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

Quick and easy service, knowledgeable associates, and seamless process.

I get this protection on all my products. Great product thank you very much!

Son's original Oculus had problems with the hand controls. Took it back to Best Buy and they no longer carried the original. We were able to get the Oculus 2 for less than we paid for original. No problems with exchange.