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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2844 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,844 reviews
  • Rated 5 out of 5 stars

    The best plans ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad they never fail me!! I advise anyone to go to Best Buy and to apply the services always !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning. The workout programs are incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the huge upgrade over the quest 2, more comfortable and powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful in making sure that I received a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for Oc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad keeps me informed of my purchase and any upcoming changes and that is appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is seriously the best for any tech needs. Easy, efficient and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel less stressed if my tech bugs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There for when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service got returned with my VR headset, but I explained the benefits of this with another version as well. It's there for when you need it, totally worth it if you're strapping something to your face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade over quest 2. Pricepoint may not be worth it if you dont have the extra cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to protect your items. You never know when an accident can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic VR!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best VR headset I've owned. It makes the playstation Vr look silly. More games to come makes it even better. It has a great feel. I suggest getting the strap and battery pack to prolong battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, my children like it very much, it is very effective and fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team helped me with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing with working out at home and staying in especially during Covid quarantine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection or you'll regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it for a product that can be dropped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good idea to purchase because you can drop,throw or hit things while playing. We hit and dropped the controllers many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service for when disaster strikes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great having this service for piece of mind when using an item that potentially can break easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my accidentally broken device replaced instantly without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aweasomeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek great I haven’t used the protection yet but glad I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the protection plan but it is nice to know our items are protected.

    I would recommend this to a friend