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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3011 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,011 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always super attentive and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good place!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service better product recommend ya to come here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this system, and I have to say I am also impressed. The only issue we have is the fact that the lenses fog up very easily. Other than that, it is pretty amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got crazy kids get it. You never know if an accident will happen. Gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Excellent people. Literally everyone very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lower model and the controller broke and it wasn't able to be repaired and since that model was no longer available, I got an upgraded version for a little more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to replace my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've never given me a problem when my headset or controllers break down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to Use the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty, glad I did. Out of nowhere, the goggles went bad, picture froze. Best Buy replaced them on the spot. No questions, no BS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an expensive product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need it, but nice to know that if the system fails I have it covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son. He really enjoys playing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of people and very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game it's awesome makes you feel like you're in a different place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good idea to purchase because you can drop,throw or hit things while playing. We hit and dropped the controllers many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. I feel safe knowing that i have product protection on my Meta VR Quest 3S. Accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Fun!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my...this is definitely a keeper for the whole family. In fact, I've got to order a second one because my kids are always arguing over who's turn it is to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy tech without protection. Best Buy has always had my back when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't have to use it but I have learned my lesson in the past with other divices I did not buy the extended warrenty. Compared to other warrenties this one seems to be the best for the $$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, knowledgeable, friendly, professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it just need to buy more games but it is worth it and good price

    I would recommend this to a friend