Customer Ratings & Reviews

Got it because of my kid haven’t used it yet. Hopefully I won’t need it but I got it just in case.

Had to replace VR multiple times due to the controllers breaking, wouldn't buy a VR without warranty.

My quest controllers had stick drift I traded in my entire headset for a new one

Geek Squad is seriously the best for any tech needs. Easy, efficient and knowledgeable!

it is very nice to know that if something were to happen there is somewhere to go. have never had problems in the past w this.

Good buy, fast ship, excellent! I would recommend this service!

A must have, worth every penny, used it twice on 2 different electronic toys

Definitely get the 2 year protection plan. It is so worth it. If anything happens to the unit they will replace it within 2 years of purchase.

I would definitely recommend getting this for the safety of your device

Upgrade over quest 2. Pricepoint may not be worth it if you dont have the extra cash

Good for any accidental damage on the headset, would definitely recommend for the extra dollars

We have not had to use the protection plan but it is nice to know our items are protected.

Warranty saved me after my Quest broke just weeks before it expired. Great!

Must have protection if you’re a VR set. Remotes broke from hitting a wall, setup an appointment and got the whole VR set replaced!

Warranty was great! The VR broke. They were unable to repair it so they gave a gift card to replace because at that time (Covid lockdown) VRs were hard to get.

Got a great service from the store clerks, the game is being a success with my grandson.

Excellent service. I would recommend it for everyone must have this.

This vr is the best on the market as far as vr's go, I actually thought I was in the Matrix. I almost thought I turned into a cartoon character, will definitely play again.

Have not used yet but have heard great things about this service

The agents were very helpful in making sure that I received a new product.