Customer Ratings & Reviews

The Accidental Geek Squad Protection is worth purchasing. You are actually making an investment in case of an accident.

Good stuff for Good listeners awesome product and good quality.

Nice to have in your back pocket in case anything happens to your product.

I got it on my Sony WF1000-XM5 to protect them from the wear and tear of the tips that tends to happen. Basically this protection plan covers wear and tear and accidents. Very easy to fulfill too. Just enter any Best Buy with the broken device, head to the check-out line or customer service, confirm the protection is still good, if it is the will help fulfill it. Either they will give you a store credit, gift card, or allow you to exchange it on the spot for a new one or something else, or they can even order another one if it isn't in stock if they are still available and have it shipped to your house. Super easy to use.

An incredible choice to protect your electronics. My headphone cover came off unexpectedly a year or so in, and I was able to simply walk to the customer service desk and exchange for a new pair of headphones at the same price for no cost.

The Geek Squad protection has gotten soo much better. Love being able to schedule appt ahead of time and having nearly no wait time

I love how the earbuds fit into my ears. The sound is superb. I appreciate the ability to turn the noise cancellation on and off. Overall, it's a great buy.

Products works really good and is easy to set up and is as good as expensive models

I highly recommend getting the protection plan for any phones, headphones etc.

I literally need this because I consistently break my earphones and need replacement!

Always get this. If you are someone who is tough in material items it is the best. I broke my favorite pair of headphones on a road trip and was able to get a new pair.

Great product with excellent noise cancelling and battery life. Perfect for workouts

One of the best noise canceling headphones out in the market with decent transparency mode. The updated design over XM5 makes them easy to travel with. The 10 band EQ gives a lot of flexibility to adjust sound as you prefer. Ear cups are slightly on the shallower side. The clamping force is good, headband is wider to distribute pressure on top of the head. Updated power button makes it easier to find. 30 hour battery life is pretty good!

A MUST for any true wireless earbud set, the things simply will not last two years

I believe that if you have a device and are working near places where things might get damaged whether that be water, physical (as in drops, scratches, peices just randomly falling off). Its worth the extra addon to the price of the object.

I’ve had these since April 2024 and they still work just fine. Still charge with no issues and still getting 6 to 7 hours of playback with decent sound would definitely buy again.

I mainly was going to use it for the gym but I realized how sweaty i become and it feels odd. Not saying they slip off; they hold on to the ears and after a while of usage, they don't really hurt when i take them off. The sound on the other hand is fantastic! One of the best sounding headphones i’ve heard. I absolutely recommend when flying. I had so many crying babies that a flick of a switch, changes to Noise Cancellation. The best thing that was ever invented.

Very easy to exchange iten, no questions asked. Great if you like to run headphones through the wash

Very easy to exchange iten, no questions asked. Great if you like to run headphones through the wash

Always get the geek squad protection plan trust me even if you dont need it you need it peace of mind is priceless