Customer Ratings & Reviews

Great service and real helpful great price for protection plans

Good service and excellent customer service and good communication

I like the fact that it’s not entirely needed, but just in case, i have this as a useful backup

Based on the product being purchased, how likely it is to break, and price of protection plan you have to decide for yourself whether it’s worth it or not. I usually find that it is. Very importantly it’s easy to use.

I got the XM5 over the head headphones. I pretty much like all of it & the sound. The only thing is they will tend to wanna fall of with brisk movements/jolts.

Very good service agreement. Extremely supportive on the customer’s perspective.

I always buy the warranty along with the product. I've never once been hassled with a return even if the merchandise I purchased went up in price later they always made up the difference. I bought something on sale once. And even after it went off sale they still replaced it. All I had to pay for was the warranty again if I wanted to. If I didn't want the warranty I would get the product for free.

I have owned many wireless noise, canceling headphones. I am a runner outdoors, and I was looking for something with high, volume and more base. I was very surprised with the base and the volume these headphones exceeded the volume that I was looking for an absolute love thr base. The one thing I can say that is not perfect is it doesn’t feel, snug around my ears, but with the volume so high, it’s unnoticeable. Happy with my purchase. 

Amazing product works amazing I use it almost every single day

Great quality , no issues 10 out of 10 would recommend

Sony’s flagship noise-canceling line—and they don’t disappoint. Audio quality is crisp and dynamic. Battery life holds strong.

Easy return/ exchange process. If they don't have the item you may have to wait for it to be shipped, but besides that you can get a store credit too.

No questions asked, I bring in my item until then what went wrong with it and they've always taken care of me!

If it breaks, you cry... Warranties are there for a reason-peace of mind. Be grateful you can replace failing equipment under a warranty that can pay for itself if you have to make a claim.

Must have for headphones. Love this plan soooo much I can't recommend it enough. As a runner I barely ever have a pair last 2 years. But if I do I do but when I don't 95% of the time. I just come to the store and swap them out.

I completely forgot i had this. My sony headphones broke and i think i passed the time limit.

love love love. this, i buy it for every product that offers it

Thank you so much for helping me replace my son head phones!!!

Get the accidental Geek Squad Protection. Spend the extra money. I got this on my JBL headphones that I use for the gym. For some random reason, it just started to fall apart. I was able to replace them when I brought them back for the team to look at. I’ve been very happy with this service. I didn’t buy it with the last headphones, but it’s a great program and I now buy the added protection on most of my purchases.

Great headphones. Excellent sound quality. I have been very pleased with this purchase.