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Customer reviews

Rating 4.7 out of 5 stars with 4573 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,573 reviews
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for back up if you use your product daily and need back up help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection comes in handy. Great for service and knowledgeable. Get this for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the team always there to help whenever I have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the product being purchased, how likely it is to break, and price of protection plan you have to decide for yourself whether it’s worth it or not. I usually find that it is. Very importantly it’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On any items you want to protect I feel this is worth it, I've only heard good things about best buy's protection plans so I decided to protect a device I cared about it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what the future will bring so I always stay protected before hand by Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, especially during school I can’t hear anybody or on the bus when all kids are going loud. I just wished I could workout with these. They’re amazing a 10/10 experience with music and podcasts. I’ve been wanting these for at least 2 years now and it’s really worth the purchase for the noise cancellation and audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it comes in handy down the road!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PASS! The app and "locate" doesn't even work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLabs totally blew it on this one. First, the case is terrible. What can one do with a 2 inch wire? Next, the app is WORTHLESS when only one earbud is connected. I am handicapped and frequently "misplace" my buds for a few hours or even for a day. The "locate" feature is utterly worthless if you lose just one bud, which defeats the entire purpose of LOCATE. In fact, the app won't even load with one bud out of the ear, and thus powered off. Why? The auto ear sense feature turns off each bud when not in the ear, making finding them impossible. Not sure what JLabs was thinking here, but they fell asleep on these. Sound wise, they are far worse than average. Zero low end punch, and they aren't close to loud enough. Stop "over protecting" me! I am smart enough to adjust the volume, thanks. These are not even remotely worth $99- not even worth $39.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for avid workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for headphones. Love this plan soooo much I can't recommend it enough. As a runner I barely ever have a pair last 2 years. But if I do I do but when I don't 95% of the time. I just come to the store and swap them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THEM!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones I’m honestly using them every single day. Personally I have small ears so generally earphones make my ears hurt because of how big they are or they’ll just pop right off. I also use the bus and for those who take the bus should know how noisy it can get. Also really good for Asmr videos. And love that I can control them through an app too.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great to know i have a fall bacl if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND for every day Used items.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On to my 4 pair of headphones with this protection plan. Stuff happens, and Music is a requirement of my sanity at work. Knowing I can take a broken pair of headphones into the store and walk out with a new pair in the box for 10% of the orginal cost. Some stores are not as friendly and stock issues are a thing. If you respectful and polite, they have actually upgraded my Headphones from SkullCandy Crushers to Crushers ANC at no additional cost to myself. (Over 150$ price difference at the time) Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony headphones are great , good sound good base , great touch controls and almos everything is great , only downside are the pads they are a little too soft and thin , also not a fan the leather texter and glossy finish that get dirty easily but that's really easy and cheap to change with an off market earpads , I got a memory foam more thicker and fabric finish and now the headphones are PERFECT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL Is the best product. Love it so much, I bought new ones and gave this to my daughter. She uses them all the time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Can never go wrong with some GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GSP is great. No fuss. no buts, no ifs! It just works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2-Yr protection plan for my Jabra Elite 85T. I had it on my Sony WF-1000XM4 and I used it when I started getting battery issues. The coverage gave me an option for another pair or the value of them on gift card. If you're goona spend over $200 on a pair wireless earphones you should absolutely pay for the coverage because the few extra bucks for plan is far cheaper than having to replace the set. I would absolutely recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition to my big purchases.They come and fix or change parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more 2 year in good conditions, perfect sound and style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for the peace of mind incase something happens

    I would recommend this to a friend