Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • The text in the image shows two types of headphones: one is a Sony over-ear headphone, and the other is a JBL earbud. The text "R" is also visible on the Sony headphone.

2-Year Accidental Geek Squad Protection

SKU:
6627906
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4523 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,523 reviews

  • We’ll see

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work ok for now. I guess we will see. I will follow up for sure if there are issues.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • head phones

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were ok, not loud as we wanted but it does the job.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • So so

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average I was hoping for some great bass for the price was disappointing that they don’t compare to the jabra elite 75 T’s is the bass category would take these back if the jabras were in stock

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need it, but for the price I couldn't say no.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • They're good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful, not much really to it. You break it, they help fix it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Decent purchase

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent purchase. Never used warranty so would not get again.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Will update further if need to use. Bby

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Will update further if need to use. Bby

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Harder for an older person to figure out

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best technology solution for all devices for headphones

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you use the warranty all you have to do is repurchase

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • i liked it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good for the price , didn't have any issues with them.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Does not cover all Accidents!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like giving negative reviews, but this "accident protection plan" does not cover accidents. When you start excluding "accidents" as "accidents" then it doesn't cover "accidents" I'm not upset at any person I dealt with, I'm disappointed that in 2021 a company would sell an accidental protection plan and then deny you service when a 9 month old puppy accidentally gets ahold of a pair of headphones and chews them.. She's a puppy.. Accidents happen.. I THOUGHT this is why I bought the "accidental Protection plan" but this is $70.00 wasted because I am unable to get my headphones repaired or replaced now. Life happens, and this is why protection plans exists. I would like to believe that when life happens, the protection plan would cover it as long as its not a malicious act.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Nice!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. He has been using for a while.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for all my new gadgets will recommend to a friend

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Sr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good and with protection plan is worry free

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • nice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice headset, bought two and both of them work well.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • nice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice headset, bought two and both of them work well.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Unhappy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont remember how these were. But they are wireless

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Still Samsung fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first time ever using this brand but have no complaints

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 205, Showing 4,081-4,100 of 4,523 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.