Customer Ratings & Reviews

Always get the protection!! Headphones break and things happen

I love the support and flexibility of the different plans offered

You gonna need this protection for every item u buy in the shop, if u have a problem in the future you will not have problem with this

Hoping not to have to use this, but it's the price paid when gifting expensive electronics to teen. Disappointed by a previous claim for broken hinge repair cost.

I love the geeksquad protection plan, it makes me feel at ease knowing my expensive tech has some protection.

Always good to have and it’s a decent value for sure

Big fan of my product would recommend to all my friends

Love these they still are witking great when I lose them I can find them with my phone they stay on really good

Always get protection on all my items just incase something does happen

What of the best earphones I’ve ever owned. I always struggle with earphones staying in my ear but then never fall off. And the sound is perfect. Only problem I have with them is that sometimes I do have random problems connecting them randomly they will just not connect for a good 10 minutes but other than that they’re great.

So im writing this review 9 months after the purchase.. Thank goodness for the warranty, the right ear piece has stopped working.. Other than that it does what it's intended to do.. No complaints in reality other than either i have a defective piece of equipment, or there's a short life cycle for these.. We'll see..

Would recommend for anyone getting electronics as they were able to help with replacing any electronics that faltered within the time frame no questions asked.

I really appreciate that Best Buy offers the Protection on all their items. There is always a chance that something can happen and we don't have to worry since we are covered with the Accidental protection.

I bought a 2 year protection plan for a pair of Bose Sport Earbuds and had to use said protection plan just six.onths into the plan. Then come to find out that Best Buy no longer carries that particular style of earbuds , so i was forced to upgrade at an additional cost. Then i had to pay for a protection plan again even though i still had a year and a half tofo on the current plan. Someone explain why they didnt just continue my previous plan since the upgrade was just to replace an item that was no longer carried. It doesnt feel right at all. Its mot my fault that they warrantied something that they could no longer warranty. I feel taken advantage of by BEST BUY. WOULDNT YOU?

Geek squad protection is always 5 star i usually never have trouble returning or exchanging and everything is done fast and easy. I like it because if something were to break or just not work i can easily contact and they either fix it or exchange it.

Geek squad is the best insurance out there. I do not purchase electronics anywhere else but bestbuy only because of the insurance.

Super happy to have theis after my last set broke!!!

Awsome would totally recommend these to other always reliable and connects perfectly

Best protection plan hands down. You do not have to do anything Best Buy will replaced the product or honor the makers warranty without the consumer having to deal with the maker of the product. Only issue is that this doesn’t apply to items like TV’s unless it’s installed by an employee from Best Buy in your home.

Used it in the past On other items And trust me if your buying 300 dollar Bose Bluetooth sunglasses with every same feature as every airpod or earbud but without the irritation in your ears if you quite literally use EarPods daily all day. So easy to get a new set And well worth it because of The price and vulnerability of Some technology