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Customer reviews

Rating 4.7 out of 5 stars with 4496 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,496 reviews
  • Rated 5 out of 5 stars

    Geek Squad Backup plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a backup to the warranty. Hope I don't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The sound quality is superb. And Best Buy support is A1. They will fix them so quick, or replace them if you have the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dads Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much help. Came in handy when we needed the head band replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is an absolute must! I've never had an issue returning anything with the plan. Extremely easy process. I can't recommend it enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome rhing to have when owning something such as exspensive ear buds. You never know when something may happen and to have the comfort knowing you are covered is a awesome feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accident prone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy the protection for 2 years again. I'm very clumsy and don't want to break them accidentally, as well as break my wallet. Only want ONE accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality and unbeatable battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my daughter a set of earbuds and within a month the dog had gotten to them. She was crushed but I purchased the two year accidental protection. I took them to Best Buy and without any hassle they exchanged them for me, right there in store, and didn't cost me anything. Great option, especially if you have children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has come in handy on multiple occasions. Wont buy anything without it, and do not have to - thanks total tech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ggoodbto have a protection plan, in case you have a problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend for all activities.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ear phones. I’m normally an over the ear head phone type but these are comfortable and do not hurt my sensitive inner ear. They stay in during all my training and sound great. Sound quality is clear and the bass is nice. I can have them in my ear with my hair down when charting and patients never know.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great buds, no major complaints

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit. Touch Controls can bumped easily but that'll get fixed after getting used to them. Connectivity to a pixel devices is awesome. Only downside is they have almost a robotic sound every now and then when connected to a laptop on a virtual call. Sounds like it's a pretty common issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have because you never know when you will drop them in a bucket of mop water

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not get full refund

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the bose quietcomfort 2 for 299.99 put geek squad on had wife take back last week had problems with them. Anyways for some reason they only decided to refund me 199.99 told mywife that's what I paid but my orders show different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant complain love them. If you are looking for some is the better choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection is a must

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to invest in getting all my electronics covered but that is a bit expensive and I am on a budget. this two year protection gets the job done and I feel secure in the knowledge I am covered by BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get warranty, worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend getting the 2 year warranty, you never know when your device is defective and this protection gives you an ease of mind knowing you can go back to the BestBuy store and exchange or replace your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear plugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable price and fast shipping great for the budget and gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product nive quality and the price is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better warranty in the market than Geek Squad. Must have for any purchase.

    I would recommend this to a friend