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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4496 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,496 reviews
  • Rated 5 out of 5 stars

    A good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent, especially for earphones. I have noticed that, for some reason, all the earphones I purchased tend to break quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XM5 Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones my wife has the Airpods Max Pro and this is even better than those, Sony did a great job on this one, worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection and accident stuff. I have a clumsy husband and a teenage daughter both have needed to replace different electronics bought. Making it very worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that without a doubt if anything was needed- the repairs or replacement would be smooth and what is best for my right schedules

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound pretty good... The only issue I have is that fir some reason, the one in my left ear, comes off and i don't even notice it when it happens... Luckily it's happened sitting in my couch or in my bedroom... They work pretty good on phone calls...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never invest in highend electronics without this.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy expensive personal electronics without this insurance. Never had an issue with a return due product failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, peace of mind, in case something happens to them, they wont replace it if stolen or lossed, but if theyre broken your good if in time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samsung bud 2 right bud randomly stopped working one day and the warranty was able to cover it. I essentially ended up paying a fraction of the price for new ear buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have longer hair and if its wet the ear muff will come up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Comfortable to wear, easy to pair with both phone and tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased earbuds twice for myself and I have purchased earbuds for my cousin. My earbuds of preference are JVC. They are a good fit and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for expensive items

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty for a previous headphone. I was fortunate to have done so, because I broke my last headphones when I had to put it in my pockets. I ended up getting a replacement instead of having to spend over $150 for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i will never need the warranty but better to have and not need than need and not have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has one of the best warrantys around i am able to returns items that do not work or i just dont like, with out running through hoops and having to do 10 plus steps for returns or exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always smart to get protection...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer buying a protection plan when purchasing an expensive piece of technology like these ear buds. I bought the plan just in case we ever have issues with the ear buds, because if anything ever happens to them what i paid is only a quarter the cost of a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan just in case through carelessness, inwould damage the. In reality i dont think its importsnt. The j lab is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bring your product in, they'll fix it if they can. Can't get out to them, give em a call, they'll walk you through a diagnosis and more than likely, fix your issue over the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wouldn’t you get this?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s never not a reason to get the Best Buy warranty when it comes to small appliances and electronics. Things happen, wear and tear is real, and technology is always advancing. This keeps you up to date. No questions asked, it’s the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds so good and I recommend and buy it again anytime

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Haven’t had a chance and hopefully I will not

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last month I purchased it last month I I just connected a fire stick to my TV, but I haven’t got a chance to try the product but everything looked fine so hopefully I won’t have to use their insurance

    I would recommend this to a friend