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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4496 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,496 reviews
  • Rated 5 out of 5 stars

    Might as well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for the Accidental Protection even though they were inexpensive headphones because I know the my daughter always breaks her stuff. Hopefully it won't be a hassle to get them replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting for headphones. I worry that I will break the items I buy and this always helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues when product malfunctions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Easy exchanges on any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As easy as the old Craftsman Warranties at Sears.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No muss no fuss. Headphones are critical to me. I am hard of hearing and have trouble using my phone without them. The ability to walk in, swap them out with a replacement and walk out nationwide is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best of the best, noise cancel is wow super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice deal, and my daughter lov it, always recommend pay insurance, you know kids, but 100% recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you would expect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old pair of earbuds that I purchased the warranty on. One of the earbuds was dropped and stepped on as I was in a crowd. It was damaged. I took it back to Best Buy and they replaced the earbuds no questions asked. I also bought the warranty on my new earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the first time with my galaxy buds pro. The way the gentleman and best buy explained the protection, I would have to be off my rocker to not make the investment. Have not had to use the policy as of yet, but the peace of mind is worth the few extra bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Come with less hustle of EQ modifications. Great for traveling on a plane or long distance passenger trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for Tech insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection has came in clutch to save me with damaged headphones or failing headphones. My receipt is on file/record and i just had to bring the headphones and charger. Very simple exchange for new ones. Saves you money rather than buying whole new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is great. I have had issues with earbuds and each time they came through. Love Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always, always, always get geek squad on my tech items. They are always so nice and can fix anything. if they can't they replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earbuds work wonderfully. They really keep the outside noise out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best I've Ever Owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality very light The sound is very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skullcandy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone I love them . They work great and I don’t have any regret on them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a Excellent idea to make sure your products is covered through a protection plan. I make sure to add this to every item I purchase from Best Buy, and without a Doubt I,d tell anyone, please make sure to get this for every electronic you'll be visiting the store for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the Geek Squad protection, but good to have it just in case. Great value for money for the peace of mind it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money if you purchase a crappy product that fails during this two year time period. It allowed me to return the same set of earbuds that I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't got my 2 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous ear buds only lasted a year and a half before one of them stopped working.. I did return my new set because I am waiting for Black Friday Sale.. I will purchase the 2 year policy again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should get it to have piece of mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used in the past geek squad protection and I believe this is must to buy after every purchase, I get it you don't want to pay extra, but in my case if something breaks you'll be really glad to have purchased the protection plan, so don't hesitate and better go and get it!

    I would recommend this to a friend