Customer Ratings & Reviews

No muss no fuss. Headphones are critical to me. I am hard of hearing and have trouble using my phone without them. The ability to walk in, swap them out with a replacement and walk out nationwide is awesome.

Lives up to the Bose name. I like the idea that I can listen to the tv on a volume that is comfortable to me without disturbing anyone else watching tv with me.

I have never had to use the protection plan so that is a plus but with large purchased items I do invest in it due to the face accidents happens and it is cheaper than a new pair.

Aleays satisfied with best buy warranty, the best in any store

I haven't had to invoke this service for the item that I bought it for so far, but I have done it in the past and it has been a good experience. I normally skip the warranty, but on things like controllers that can get dropped, I like the extra protection.

There are just certain items I seem to be harder on than others and this support covers me - no questions asked for a replacement-

Best coverage copared to other retail stores and online stores like Amazon.

Soundcore is one of the best there is for music out there.

Such an excellent service to get. Have always gotten this on my headphones because I use them daily and they end up breaking a year in.

[Employee of bestbuy] All i can say is thay this earphone exceed its expectations for a cheaper price compare to beats or any other known brand. Its an amazing quality and will def stick to this brand.

Opted for the Accidental Protection even though they were inexpensive headphones because I know the my daughter always breaks her stuff. Hopefully it won't be a hassle to get them replaced.

Headphones work great and noise blocking is extraordinary. I use them for the gym and it helps me stay focus while I listen to my favorite music/podcast.

These make the gym so much better! Love how they don’t touch your ears

I have an autistic son whose comfort is music. He loves these as no noise from outside can be heard. Protection plan always covers any damage.

Hopefully i will never need the warranty but better to have and not need than need and not have

who doesn't love a little added protection on their electronics?

It’s nice to know that if you break your ear bud it can be fixed

worth purchasing for ear buds. mine never last a full 2 years with heavy use and its nice knowing i can get new ones when mine break.

I bought them for my daughter. She put them on and loved them. She said they were so comfortable. She liked that she could change the bass on the music and that she could find them on the app on her phone if she lost them. Also she could pug in or use wireless.

Great service to have in case something happens. Daughter had an ear bud completely die, took the headphones in and quickly got a replacement.