Customer Ratings & Reviews

Accidental Geek Squad protection is an absolute necessary. I have been trying out these headphones, and they just aren't comfortable. With this, I will be able to trade them out and get a new pair with just paying the difference.

The Best Buy product cover and warranty as always been a really good buy for me. When I have used it, it was always no issues.

So far my husband loves this product. I always get the accidental geek squad protection for my products for Best Buy as they actually stand behind their protection plans when product is defective. Never have a problem..love Best Buy

Great program. I have the worse luck with earbuds and Beat Buy does right by me

My head phones are the best when I'm jogging and exercising and the sound prof makes it more amazing that they have me thinking that I'm in a room or area by myself.

I purchased Best Buy's 2-Year GSP for the Sony WF-1000XM5 earbuds. I always purchase Best Buy's GSP on high ticket items and they never disappoint.

Accidents happen so i always recommend to purchase a protection plan

Best protection plan! No hassle or crazy loops to jump through when using the plan as Best Buy will do everything to fix or correct the item the first time whenever I've had to use it.

Works great, sounds great and allows me to still be able to hear what's going on around me. Very comfortable.

The two year warrantee from Best Buy is one of the greatest values I have ever found. Full replacement within the two years and no hassles. What else could you want.

I have smaller ears, so finding a good fit is hard. These are perfect. And they sound awesome! I wear them for hours at a time, can even lay on my side and they’re comfortable in my ear.

Geek squad employees were so kind and helpful, explained to me how my product was safe and covered.

Well worth it getting the accident protection as one of my Jabra earbuds went bad. Went to Best Buy they replaced it with ease & also since the price went down, they gave me a Best Buy gift card for the difference. Awesome service.

The Overall usage is on par im an earbud snob so id like to use one earbud at a time,and you cant with these earbuds, but overall great quality earbuds

This coverage allowed me to get my headphones replaced after water damage. Great service, I was very pleased with the customer service.

This is the best program going. I have not paid full price for headphones in 10 yrs or more. If you get any electronic item from Best Buy I highly suggest the geek squad they know their stuff and it saves you a lot of money in the long term.

Great head phones, always buy from here. Geek squad protection has saved me countless times. Get it!

No Hassel exchange. Staff at 788 are awesome and very understanding and helpful, they made sure to let me know common malfuntions and reassurance that i was covered.

Can't beat the value for this. Had an earbud previously stop working well after the manufacturer warranty. Filed a claim and received a new pair.

Great to have just in case! I recently had some headphones stop working, and they simply were able to take them, refund me, and was able to shop around and find another pair, all in the same visit.