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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,498 reviews
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy if you value your electronic items. Always helpful either to replace the product for a one for one, or store credit if you’re store does not have the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dog ate it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection service I’ve ever had. I recently had my puppy chew on my headphones… so you get the idea and I was still able to exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to drive And talk without getting a ticket

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds perfect. Battery lasts long. Does not hurt my ears. I feel them comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for headphones. You never know when something may break down on you. Best Buy is great when you take the item to the store with an issue. If they can't fix it they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance coverage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to always protect my devices and this will definitely provide the coverage necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. Because the battery life usually struggles a more than a year later. They exchanged it because of the battery simple process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like GAP insurance with new vehicle!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never, ever leave without Geek Squad Plan. This far outshines any warranty from manufacturer. This is no questions asked piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy warranties for almost all my electronics

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the warranty. I bought it for my blu tooth headphones which tend to wear out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always best to buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan to have. It is well worth paying extra for it. If you have any issue with the product they will try to fix it to the best of their ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great works fantastic great sound both music and people talking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silence... At last :-)

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been very happy with these head phones. Great noise cancelling and very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say the insurance is worth it. I have no problems when the headphones go put. They swap with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy.Very worth it. It saved us so much when my son had issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancellation headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soo nice!! Noise cancellation the best, love them. To travel are the best buy a ever did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely will come in handy. Our last set stopped work and I forgot to purchase the protection and it was going to cost more to fix than buy new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty in Best Buy I have used this warranty for the last 7 years and it’s always treated me great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skull candy evo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ever there loud then the air max

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little problem BUT PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were perfect for me in every way, sound, battery is really long lasting, and fit good in ear, but i had 2 pairs and returned both for same reason, left one stopped working suddenly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a smart idea to get product warranties for more expensive items. Can’t go wrong with Best Buy warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a warranty.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a extended warranty. I usually always get a extended warranty for my electronics.

    I would recommend this to a friend