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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,498 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great value, and easy to use with good turn around time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never get an electronic without the plan. Things always break. Always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the support of geek squad by your side can never go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "The replacement with the SONY Earbud Headphones."

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I'm very happy to say that I went to the Best Buy store location in Lakewood, California, and then I've bought myself a replacement with the SONY EX14AP (White) Wired Earbud Headphones. Hooray!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced with no problem thanks geek squad i recommend purchasing this service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the GSP

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are crucial for me when I get headphones. They either fix them for you or replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for a reconditioned product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for a reasonable amount of cash. I can not believe it was ever even used before my acquisition of the product. A wonderful value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy. I had to replace my earphone. It was a seamless process. I am glad I opted for it. Need to evaluate the pros and cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If buy itemsvthat you think will break buy this plan.bought bluetooth head phones wires break alway in less than 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case for replacement..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend get extra warranty on accessories like earbuds or headphones..if there ever is a issue with device Bestbuy usually will replace in the store...no need to send to manufacturer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingers crossed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won’t have to use, but happy I bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use the insurance to return my purchase item with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND USES THESE OFTEN FOR TV USE AND CONCERT'S WHEN EVERYONE IS SLEEPING OR JUST WANTS TO HEAR ALL THE MUSIC SOUNDS, HUBBY IS A DRUMMER:) THE QUALITY IS GREAT! PAIRS EASY AND THE CHARGE LASTS FOREVER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying wireless headphone you need to have this for not if it breaks but when it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this with everything and it has saved me several hundred dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage has saved me hugely multiple times over my several earbuds that I have owned , worth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ear Buds Out There

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ear Buds Out There, very comfortable. I wear them all day long at work and is feel like im not even wearing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Insurance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2yr Accidental Geek Squad protection is a must have. It has taken me out of a bind with past electronic purchases. You never know when it will come in handy. Better Safe than Sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He likes it very much. I will recommend this product to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I had trouble with the earphones I had bought and they helped me with replacement after months of buying it.

    I would recommend this to a friend