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Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,499 reviews
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have Geek squad protection for technical issues that can come about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful headphones. Worth the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound! Slightly counterintuitive to use due to needing to use a separate app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the accidental insurance. You never know what can happen. With this, I am covered for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish it covered stolen items

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could use this protection plan for my stolen SONY headphones… so sad ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case get the protection plan.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection for my devices. So happy to have it just in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the protection plans

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think it's ridiculous and waste of money to buy protection plans. Ones from Best Buy are different because Best Buy actually honors them and makes the transaction easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend added insurance especially if you are hard on your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good idea to insure electronics, down the line, it pays off....especially since its pricey to repair by experts..I'm satisfie. This is a decent price , fir the yearly protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection plan to the headphones I purchased for my boyfriend to use at the gym. I accidentally washed his last pair with his shorts so the protection plan is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his headset we always buy the same ones we replace them often because our kid breaks them but always get the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG BOY APPROVED

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly awesomeness program and service. Highly recommended for all your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of geek squad. It’s so easy to use and everyone is helpful! I appreciate the work that they do! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass on these are impressive. 10/10 recommend. Easy to set up, works with Siri. Easy to open case. And fit comfortably in your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Accidental Geek Squad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. I would suggest everyone that purchases items from Best Buy to add the 2 Year Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Easy, Simple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent specially if you use your items very often! Easy process for replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service lets hope I don't have to. It's nice to know that you have something to help if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I have ever owned, complete noise cancellation of even the loudest noises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always need support and getting geek squad support is the best support you can get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and he really loves them. he says the sound good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds get a 4. Case gets a 0 for gripability.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. But the shorter (than previous models) case is pretty close to an epic fail. The shorter height makes it harder to grip and open in low moisture environments, especially if your hands are cold and dry. I appreciate the desire to make the case take up less space but by shortening it, Jabra made the case harder to use, That is why I gave the case a zero.

    No, I would not recommend this to a friend