Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,499 reviews
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on a whim. They are good sound quality and easily sync with my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully wont use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but this will be handy. My daughter has the worst luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a warranty from Greek squad never had an issue where I could get something replaced or either store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power of Geek Squad protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan always gives me a sense of security because if something happens, I know they will fix/replace it in a timely manner. Definitely purchasing when it is for my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the protection on the headphones!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always the way to go to make sure you are safe. I have had headphones replaced with other headphones when they were out of the same type. Great deal and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for my Sony headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you break your electronics or don’t have the best luck with them, you should buy the insurance plan protection, is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From Ryan.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with this warranty and it was worth every penny that I spent for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam sung

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much I love a lots sounds amazing I’ll love to try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to get a geek squad package. I know now that if these break (they haven’t) that the geek squad will be able to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEED TO GET THS!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Geek Squad warranty for my headphones, if something goes wrong with them I know that best buy has my back and will replace them for me with this Warranty. NEED TO BUY THIS!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend money Insure it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you spend on a product like this why would you chance it for the 2 weeks they give to return or the manufacturer’s warranty? Simply bring them back and they take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has pros and cons

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my sony earphones the replacement is instantly, the only thing I dont like it is I only can use it 1 time after that I have to buy the protection again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Jabras

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan worked as expected and I received a new pair of Jabras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always delivers on warranty items and repairs. Been using them since I was a kid!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love, love, LOVE THEM! Had to buy 2 pairs. Works independent of each other so i can leave 1 charging or i can flip flop. Only works for music, controls are ear dependent (if that makes sense)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these before, and theyre great. Lost the case to them and had to reorder it, because the price to replace the case is insane. Recommend you buy a sticker tile if you get them and be a stickler about putting the buds back in the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have just in case anything happens. Have not yet have a bad experience with Best buy warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive but rather be safe than sorry if something went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to buy from Best Buy .bets value for money

    I would recommend this to a friend