Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • The text in the image shows two types of headphones: one is a Sony over-ear headphone, and the other is a JBL earbud. The text "R" is also visible on the Sony headphone.

2-Year Accidental Geek Squad Protection

SKU:
6627906
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,499 reviews

  • Good sounding headphones

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and build quality. Perfect for the gym or just listening at home

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A must have for expensiv eitems

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use this plan, but it's a must have for $400 headphones. The price is a bit high, but well worth it if my headphones break in the next 2 years

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Best

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pairing headphones on the market and no discussion

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • GA

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very durable, strong, adjustable control and functional.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for the price. They're comfortable and sound quality is great

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • I would buy it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive … especially after buying a pricey tech item! BUT definitely worth it because you never know when you might need it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Probably wanna purchase warrenty...Just to be safe

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a similar pair from a year ago...Old pair stopped working on one side ( DID NOT get warrenty ) ....Purchase warrenty!!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to buy when purchasing from best buy! If something happens to them they replace them and have the option to purchase the warranty coverage again and it continues!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great mid-priced over-the-ear headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for work and long-distance flights and they are a dream. Very comfortable for long time wear with many features/controls right on the exterior of the ear cups.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Accident waiting to happen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy to call and have replacement.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes in handy, no issues with getting new earbuds in the store

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I work In Construction wear them at least 8 hours a day I have always had Powerbeats3 which are good product if you’re looking for ANC earbuds these are great

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A must have

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend to always add insurance to your headphones or earbuds. There’s no hassle or back and forth getting you damaged headphones/earbuds replaced.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth the $

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and nice sound. Highly recommend...........

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Always get a warranty

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 15 days to set up the warranty which was great because i didn't have the money at the time.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your insurance is always a good product to purchase very good protection. All products of Bestbuy are in good recommendation. We purchased all are. Product in besrbuy

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth the cost

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event that something breaks. I've used my replacements numerous times.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for two years at an excellent price!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • You pay for a warranty and they honor it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like about it. You pay for a warranty and they honor it. Once you use the warranty, then you have to pay for another warranty.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the simple connection and ui on the app. Great quality of aound and great build materials. Highly recommend!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 88, Showing 1,741-1,760 of 4,499 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.