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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4458 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,458 reviews
  • Rated 5 out of 5 stars

    Not Electrionical Incline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my recent purchase I havent had to use Geek Squad. I have used them for previous purchase they work diligent to get my tv and pad back to my. They are very friendly and helpful when asking questions for understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a pair of headphones for a boyfriend and got the extended warranty, and I'm so glad I did. The warranty coverage is excellent, providing peace of mind knowing that any potential issues will be taken care of. When he had a minor issue with the headphones, the claim process was smooth and hassle-free. The customer service team was responsive and helpful, and my replacement headphones arrived quickly (same day). This warranty is definitely worth it for the added protection and outstanding service. Highly recommend getting the warranty for your headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money . My earsets keep on breaking down on me . The ease of an exchange is so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squaaaaad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get geek squad protection on my products I buy for my son. When I bought his ear buds I just wanted to be safe "just in case". Happy that nothing has happened but peace of mind over everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't never go wrong with this. You will be worry free in case anything ever goes wrong with your product. Just take it in to the Geek squad and they will take it from there. If product can't be fixed, they will replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this extra INS in case something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I won't have to use this. It's an added peace of mind to know items are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones and earbuds.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them to give my youngest daughter. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this. Not getting it always ends up being the wrong choice. So now I just get it every single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and great atención respect the costumer time with fully info about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that if something happens to my phone it will automatically be protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives peace of mind. Covers accidental damage, quick repairs, and great customer service from Geek Squad. Definitely worth it for any valuable electronics purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am a big fan of bluetooth earbuds. My current one is of a different brand, but after trying these, I think it's my new favorite one! The sound is amazing! I would definitely recommend these!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid pair of headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best noise canceling headphones out in the market with decent transparency mode. The updated design over XM5 makes them easy to travel with. The 10 band EQ gives a lot of flexibility to adjust sound as you prefer. Ear cups are slightly on the shallower side. The clamping force is good, headband is wider to distribute pressure on top of the head. Updated power button makes it easier to find. 30 hour battery life is pretty good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaly worth it for the peace of mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Svaed me in a pincha llowed to me to get ear buds replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product and it does have an amazing sound and great on privacy. But, the only thing is that I have a year with them and they don’t charge ok anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional choice. My headphones broke within a year, and I walked into my local Best Buy and got a new pair of headphones at the same price at no cost as a replacement. Stellar service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money for sure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. When I don't get it, I regret it. Lol. So now I just always get it, especially with headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to be insured (geek squad) than to purchase the same equipment over and over again. It saves me lots of money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it's work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it because it works especially that I use it at work, I don't loose it

    I would recommend this to a friend