Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very helpful in addressing any issues dealing with your product productivity.
I would recommend this to a friendHeadsets that work very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with our purchase. The salesman made sure we were happy with the selection.
I would recommend this to a friendService agreement
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service agreement. Extremely supportive on the customer’s perspective.
I would recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much for helping me replace my son head phones!!!
I would recommend this to a friend
protection
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love love love. this, i buy it for every product that offers it
I would recommend this to a friendVery useful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that it’s not entirely needed, but just in case, i have this as a useful backup
I would recommend this to a friendamazing customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually I don’t opt for protection plans but I work in a shop and I’m accident prone, Bestbuys protection plan has a no questions asked policy and will swap out the product if it fails. pretty amazing customer service
I would recommend this to a friendJust my opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used the Geek Squad as of yet but from what I can read from buying the warranty it sounds great to me
I would recommend this to a friendGreat value.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well about to use again tomorrow 9/21/2025. The last time it was easy to use they actually treated me with respect.
I would recommend this to a friendGood service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They haven't failed to help me yet so I'd say it's a great service
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Excellent sound quality. I have been very pleased with this purchase.
I would recommend this to a friendWow ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I completely forgot i had this. My sony headphones broke and i think i passed the time limit.
I would recommend this to a friendGood deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product reasonable price I like Sony brand always good quality
I would recommend this to a friendInsurance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like bestbuy everytime i buy electronics like headphone, samsung watch, mobile phones, laptop i make sure i get the insurance insurance only cost $50 but if you're stuff got damage or sound distorting they can replaced it for you but when they dont have a replacement they will give you store credit if your item worth $200 they give you 200 store credit and you can buy anything you want but they dont cover lost or theft if your stuff is gone its gone they wont replaced it or they wont return your money back but still worth it i like buying expensive stuff here because of their insurance the insurance from target or wallmart are terrible
I would recommend this to a friendBest noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome especially for older people, my ear canals are too small for earbuds, so I purchased this and my son liked them so much he decided to keep them. Just now purchased another one for myself. Hours of listening time while on the lawn mower in the summer and can hear all the music!
I would recommend this to a friendGreat value for high priced items!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No questions asked, I bring in my item until then what went wrong with it and they've always taken care of me!
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony’s flagship noise-canceling line—and they don’t disappoint. Audio quality is crisp and dynamic. Battery life holds strong.
I would recommend this to a friendGeek Squad is swag
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing better than knowing if anything happens my product is protected!
I would recommend this to a friendMust Have Protection
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On any items you want to protect I feel this is worth it, I've only heard good things about best buy's protection plans so I decided to protect a device I cared about it was a no brainer.
I would recommend this to a friendHappy Husband
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted these to my husband. He uses them eceryday and absolutely loves the quality of the sound.
I would recommend this to a friend