Customer Ratings & Reviews

My lj tones died on me and i was at a loss of what i could replace them with. Bestbuy abused they no longer sell those types of head phones but i needed something that would allow me to listen to things at work while not having to sit directly in my ear. I was pointed to yews after having purchased some headphones that just didn't do it for me. I in fact Luke these alot.

It's always great to have some insurance qhen you accidentally break something that costs more than a couple bucks.

I never ever buy a tech product from any other outlet due to great Geek Squad protection. Best Buy honors their advertised protections.

I gifted these to my husband. He uses them eceryday and absolutely loves the quality of the sound.

Well about to use again tomorrow 9/21/2025. The last time it was easy to use they actually treated me with respect.

They haven't failed to help me yet so I'd say it's a great service

Geek Squad is the bees knees. I always recommend it when I purchase electronics from Best Buy!

This was a last minute addition to my purchase but having less than stellar luck with electronics I figured better not take the chance.

They are very helpful in addressing any issues dealing with your product productivity.

Having accident insurance is an investment. I used it on a computer that had an accident, and it had been used for 1 year and 11 months. When I claimed my insurance, they gave me back the money I invested in the computer to buy a new one if I wanted to. Thank you.

Nothing better than knowing if anything happens my product is protected!

I have used the warranty in the past and there were never any issues. If I need to use it again, I don’t anticipate any

I've had to use the accidental coverage twice, and both times I was treated very well. The first time I cracked my screen and it was repaired and sent back in about 3 days. The second time I got a new phone for free because the power button wasn't working, but I think that was my fault! I've had to use the accidental coverage twice, and both times I was treated very well. The first time I cracked my screen and it was repaired and sent back in about 3 days. The second time I got a new phone for free because the power button wasn't working, but I think that was my fault!

Geek squad is always the best never once had a complaint always helpful and thorough

I really love these headphones I’m honestly using them every single day. Personally I have small ears so generally earphones make my ears hurt because of how big they are or they’ll just pop right off. I also use the bus and for those who take the bus should know how noisy it can get. Also really good for Asmr videos. And love that I can control them through an app too.

I love it, especially during school I can’t hear anybody or on the bus when all kids are going loud. I just wished I could workout with these. They’re amazing a 10/10 experience with music and podcasts. I’ve been wanting these for at least 2 years now and it’s really worth the purchase for the noise cancellation and audio quality.

Can't really give you a review because I hope I never need it my granddaughter wasn't thrilled with the gift so I'm not sure I will ever use the extra warranty

If you have kids this is a must have. If you have a wife that will literally wash a laptop if its so mich as touches the clothes basket. This is a must have. God forbid you forget an ipad pro in your pocket men. Dont forget that 300 dollar gadget. You need protection.

Excellent covered plan. Best plan for covered the appliance

Excellent service and any product problem is resolved.