Customer Ratings & Reviews

Love them all day! This is the 2nd gen and second pair I’ve had. I won’t even worry about trying other brands to see if they are any better because these are perfect for me. Sound quality, design, and function are all top shelf. Have not had any issues and the buds have held up through daily usage. Would recommend this product to anyone in the market for a quality wireless headphone.

Great product, good sound. I’d buy again and recommend

Happy with the service. Gentleman guided me to pick the right product for me!

Excellent coverage, glad we got it just in case for accidents

forgot I had bought it on the first pair I bought. So easy to get a replacement so bought again on second pair

While I haven't had to use my protection on my most recent purchases, I have had instances where my headphones were destroyed due to defects, and they let me come in and trade them out for the exact same pair, and offered me a gift card as a result of spending the money on this. If you can afford it, and especially if you're clumsy or prone to overuse products, this is worth it, the peace of mind alone makes it much easier to use my things.

I used to be skeptical of store bought warrantees. They seemed like an extra money grad. I bought some electronics for work and decided to spring for the extended warranty (on my expense account) little did I know that it was the best investment ever. The item broke. Three small children at home and rough treatment at work. I walked in told them the problem and walked out with a new one. In fact , it was on sale so the difference paid for the new warranty. All my appliances are through Bestbuy and have warrantees as well. No more home warranty service for me. Saved me over 100$ per month and still have no hassle peace of mind.

I like to buy the protection. It has saved me so much hassle with so many different items. It is worth noting that the exchange policy is great! I had several failures of some early aero bone phone type headsets I use at work. No worries exchange for any damage that renders an item unusable. I could not be more pleased with this. It is worth noting that you have to reup the coverage when you have an item replaced, but it is still a good value.

Expensive, but very well worth it. They stand up to their promise of replacing or refunding (store credit I believe) without much of a fight or anything. I have used their protection plan on the noise cancelling headphones that I use day in a day out at work and cover them with paint and all kinds of drops onto concrete floors and really enjoyed when I broke them going into the store a year later and being able to swap my old ones out for a brand new pair that same day without any hassle. I will forever (as long as they have it) keep using the protection plan on my headphones, and upgrading them every 2 years.

This items it’s really fit specially when you to travel and listen music

I love the Geek Squad Protection plans. They have always been easy to handle when something goes wrong.

The sound quality and noise cancellation are excellent, but I personally don’t find these comfortable. They don’t stay in my ears during workouts and tend to fall out. After about two hours of wear, my ears start to hurt—not because of the sound, but from the fit itself. I wouldn’t buy them again.

I had been searching for a Bluetooth to use at work that would stay where I put it (not fall out of my ear) and would allow me to hear the environnent around me. The OpenRun by Shokz bone conduction Bluetooth did both and was comfortable to wear as well! Two family members (who I was visiting in Texas when I made the purchase) recommended the OpenRun and i do too!

I absolutely also buy extended warranty. Every friend of mine thinks that im crazy, but i have had so much positive experience with best buy that i just find it incredibly difficult to buy something without the warranty. Ive had the experience of running out of warranty and being helpless and stuck with out of pocket or purchasing full price. I love best buys warranty

Amazing sound quality. These are my husbands every day use for listening to music and the ease of using for calls is great.

Love these! Can here GPS directions without having an earbud in ear that would either fall out or hurting ear.

The sound is pretty good. Bass is great and pretty comfortable Noise cancellation works really well

This was a gift for my partner, and he loves them! Not quite audiophile level, but as close as you can get for the price.

So worth it they cover almost everything, form accidentally washing them to sweating on them from working out and your basic wear and tear.

What a great thing to get to protect your investment it definitely paid off for us