Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 4,581 reviews
  • Rated 1 out of 5 stars

    Td

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs downnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good investment

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A waste of money/time. The in-store credit limits your choices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unimpressed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had these less then 6 months and the right ear one will not charge and before that it stopped connecting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you don’t break stuff a lot don’t get it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed on anything I’ve ever bought this sentence is too fill the character limit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last 10 months

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in Nov ‘21. August ‘22, they don’t connect and charging issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not clear....one stopped working so I went and bought a LG headset and it works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yet yet beep beep

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed on anything I’ve ever bought This is to fill the Character limit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like. Had to return 2 times because the left ear became faulty after 2 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never returned the warranty. Recieved email that it was returned. Very disturbing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay in you ear. 3 year pan doesn't cover loss. The are advertised for active use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Confused..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I purchased this. Unless they wrung it up without me knowing? Not sure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didnt work only lasted me 2 months. I would not buy these again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did I mention this is trash?

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is trash trash trash trash trash trash trash!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    earbubs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and use. Best buy if not sure of product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    return

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much static and I cannot get used to wearing earbuds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you covered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy anything from Best Buy, I make sure to purchase the Geek Squad protection! It's the best coverage for your devices I've ever seen a store offer. I won't shop anywhere else when it comes to electronics because of this protection plan and how Best Buy is everywhere. You can walk in with your product and have your problem solved right then and there, unlike the competition that wants you to send your item off and wait weeks for them to say yes or no, we're going to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a runner and so many wireless earbuds claim to be sweat proof/water proof. Unfortunately most don't last more than a few months let alone a year. I will ALWAYS purchase the Geek squad protection because it ensures I get a brand new replacement when they stop working, which is every time. So I return the faulty earbuds, and replace them for free, and then repurchase the warranty. It's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greattttt

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan for my headphones has been reassuring, especially with daily use and travel. It covers accidental damage and defects beyond the standard warranty, which is helpful for pricey models. Claims are fairly simple, though turnaround time can vary. Overall, good protection if you want extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing lose the protection it provides

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection has allowed for me to get the full usage out of all my items without ever worrying if I am not using it to its fullest potential. The protection allows for my items to see their full usage potential and be part of my everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best just got better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is one thing I am a huge fan of and tend to collect a lot of its headphones. Headphones, earbuds, true wireless earbuds, headsets, whatever you want to call them I love them all. I always go with headphones that have amazing sound quality and comfort but if there's one thing I can't live without it would be ANC or Active Noise Cancelling. I love being able to tune out everything around me and just enjoy whatever I'm listening too. That's where the Bose Quiet Comfort 2 earbuds shine. The Bose Quiet comfort 2 Earbuds are something I've been waiting for for a long time. I've had the first version since they have come out and felt there could be a few improvements to the design. Bose must have been listening to me because they have improved in every single area. Improved battery life-Check Smaller case-check Smaller earbud design-check Better ANC-check Better BT connection-check When you first open the box you have your typical simple setup with instructions, case, earbud tips, and of course the earbuds. Nothing too fancy but they scream quality as well. Its easy to set up the earbuds, you just download the app and connect to your earbuds which is super easy. Any firmware updates you have will be through the Bose Music app where you can also tweak the shortcuts, quick settings, ANC, and a few other features. For the most part it is setup to use right out of the box. The earbuds come with Medium tips and fittings already attached. However they also include small and large as well depending on your needs. I just stuck with the standard tips and its been fine. They go on just like any other earbuds with a twist into your ear. After everything is set up and you first put on the earbuds there will be a chime like sound which is the earbuds perfecting the ANC base on your environment. Which I do mean perfect. You can barely hear a person talking next to you while you are listening to music or Youtube or anything you would want to watch. It is almost like a you meditated and were able to come to a peaceful calm. Of course you can always turn off the ANC and you will hear the environment clearly. I've used them in several different settings and environments and they are amazing every single time. The sound quality of course is top notch as always and comes well tuned however you can always adjust that in the settings if you prefer more bass or any other tweaks you would want to make. With the new bluetooth I also have no drops in connection or sound quality. Overall I love these Earbuds and they are my daily driver. I use them for several hours a day and they never get uncomfortable or hot. They take away all the noise and leave me relaxed and able to enjoy my sounds in peace. I would recommend them to anyone and everyone who wants quality earbuds with the best ACN available on the market right now.

    I would recommend this to a friend