Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • The text in the image shows two types of headphones: one is a Sony over-ear headphone, and the other is a JBL earbud. The text "R" is also visible on the Sony headphone.

2-Year Accidental Geek Squad Protection

SKU:
6627909
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4421 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,421 reviews

  • Sony Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG definite worth the cost and the Best Buy Support love it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work excelent and are really light and easy to operate

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money$$$$....... great investment!!!!!!!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great for kids

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for school, she loves it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great to have on mobile devices

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have on mobile devices that can break easily.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Solid peice of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent tried it yet, but its the main reason i choose best buy for my purchase

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great one!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Sony headphones replaced with this replacement plan.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Piece of mind insurance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased the extended warranty for all my items It's a great service and product

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it, it’s really good product and works really good highly recommend

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is a great for any device, especially if they are pricey.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Smart Purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some stay away from extended warranties but I’m a firm believer. I have had to use mine more than once. Def well worth it for your high end items.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds so comfortable and easy to use.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Gift

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headphones willing to buy another pair for a birthday gift

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is something else! It’s such a great deal and makes me feel secure

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great plan

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Glad to know my product is covered.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Ok

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound very good sound very good sound 123

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for the price excellent for the kids they loved it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Valued Asset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad protection. It saves me a headache if I don't know what I'm getting.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protected!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect all your earbud products from unforseen mistakes or occurances. Great price

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great Investment

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is an ABSOLUTE LIFE SAVER. Best investment ever.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 165, Showing 3,281-3,300 of 4,421 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.