Customer Ratings & Reviews

Let me tell you if you buy an expensive item and dont buy the protection plan you are walking on thin ice. Ive had the protection plan on a lot of items ive purchased and it really does help. I rather lose 1/8th of the price of what im paying on a item then losing the whole thing. The plan is easy and sometimes go super smooth when you need to us it. I definitely recommend this.

I got the XM5 over the head headphones. I pretty much like all of it & the sound. The only thing is they will tend to wanna fall of with brisk movements/jolts.

Having accident insurance is an investment. I used it on a computer that had an accident, and it had been used for 1 year and 11 months. When I claimed my insurance, they gave me back the money I invested in the computer to buy a new one if I wanted to. Thank you.

I always get the warranties for that extra protection.

[Employee of bestbuy] Incredible sound, better than the Airpods Pros 100%. The noise cancelling is superb and they fit much better in the ears. Also, the settings and control given for these earbuds gives you full control of the operation. And if you have a Pixel, you can use the earbuds to translate foreign conversations in real time! If you catch them on sale, they're an amazing value!

These are hands down some of the best headphones I’ve ever owned. I’ve had them for a year and the sound and build quality are top tier! I’ve used them daily. I have over 1500 hours of use. The app that Sony made is jam packed with features and I honestly have no complaints. I’ve even used them for gaming on my PC and they are amazing for that too, far better than my Astro A50’s.

[Employee of bestbuy] love love love. this, i buy it for every product that offers it

I have not used so... can say for sure what my experience will be if/when I need to. It looks fine so... will see.

Easy return/ exchange process. If they don't have the item you may have to wait for it to be shipped, but besides that you can get a store credit too.

NO ONE beats Best Buy and their Protection with devices. Considering the cost and product value - just simply can't be beat. Many of us have experienced the "other" extended warranty that cost more than this yet personally have never benefited from purchasing. Not to mention you don't have to trouble with shipping it out for (lol) repair/replacement. These last 2 issues I've felt too often now with Walmart/Staples and Officemax. The stores are not at fault it's the extended warranty that is (recently relabeled Allstate and useless). Only other store with "In Store" replacement was Radio Shack (missing them). NO ONE BEATS BEST BUY IN STORE REPAIR/REPLACE!

Is like having a friend that will not disappoint you when you need him

I have had to use this twice for headphones and both times they replaced my headphones no questions asked

When my samsung galaxy buds (right) Sounded extorted, I went to the service help with my return. They asked for my information, I gave it to them, and they looked my information up. There were only three questions he asked: 1. What color do you want? 2. Do you want another protection plan? 3. You'll be all set! Phenomenal customer service.

Don't wait, just get it. Modern-day electronics seem to break, glitch or malfunction just by looking at the darn things. Just buy the warranty (2yrs or more) for a piece of mind. Because it's not a case of IF it will break, IT WILL. I have used this service for years now without issue. But if you're purchasing a laptop, NEVER get the one year, always buy at least 2 or more. Things usually self-destruct (why?) just shy of a year.

If you have kids this is a must have. If you have a wife that will literally wash a laptop if its so mich as touches the clothes basket. This is a must have. God forbid you forget an ipad pro in your pocket men. Dont forget that 300 dollar gadget. You need protection.

Haven't used the Geek Squad as of yet but from what I can read from buying the warranty it sounds great to me

Glad to have protection and it is good insurance for me to have! No Problems.

Sony’s flagship noise-canceling line—and they don’t disappoint. Audio quality is crisp and dynamic. Battery life holds strong.

[Employee of bestbuy] Nothing better than knowing if anything happens my product is protected!

I bought these head phones last week and I have to say they are amazing. They have great sound quality, noise cancellation, and battery life. They are also very comfortable and stylish. I can listen to my favorite tunes for hours without any discomfort or distraction. They are definitely worth the price and I would recommend them to anyone who loves music. These head phones are good, very good, super good, mega good, ultra good. Did I mention they are good?