Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • The text in the image shows two types of headphones: one is a Sony over-ear headphone, and the other is a JBL earbud. The text "R" is also visible on the Sony headphone.

2-Year Accidental Geek Squad Protection

SKU:
6627909
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4382 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,382 reviews

  • great headphones!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fit is amazing and they look so good. sound quality is unbeatable.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • So Far so Good !!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Awesome, Awesome. Geek Squad Protection is probably one of the best protection plans you can get, it has served me & my family well over the years. doesn't hurt to have it, it helps greatly

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Squard

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It awesome and fantastic to be cover with the famous geek squard and they civer with anything you ask for.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • best plan protection

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy cover protection is the best i always recommend this to all my friends.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • You'll be happy when you need it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranties are expensive but the convenience of getting a replacement in store makes it worth it to me.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Safety nets are a good thing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know that my ear buds have a protection plan in the event that something should happen to them.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Perfect headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they are expensive headphones so may as well protect my purchase. The headphones are great and sound quality is awesome.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth the extra cost

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are expensive headphones, so the additional warranty is a no brainer.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Much have

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to buy any product from best buy without a warranty from geek squad!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great Added Benefit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used geek squad protection, but I hope it helps! It was pretty cheap and a nice benefit added just for peace of mind! I don’t plan on losing or damaging my headphones, but does anybody? Haha

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • amazing headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Growing up I always relied on Sony products. The Sony headphones can never do you any wrong. Great sound quality and great adjustments.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Must Have!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever made excellent quality. Perfect sound, noise cancellation

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the Geek Squad Protection coverage before (for a different purchase). The Best Buy associate made it easy and helped me pick a replacement.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Necessarily for expensive items

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad. Excellent service and technical support. Nice to have it for expensive items. I always bought this service for y expensive products.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad services

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always delivers on warranty items and repairs. Been using them since I was a kid!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Best Buys Geek Squad Protection numerous times on items purchased. Has been a good investment as I have needed the protection on a few occasions.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth The Few Extra Dollars

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having peace of mind for a product I was "iffy" about makes perfect sense to me. Turns out, the product is actually better than i though, but I'm still glad to have additional protection if needed.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With most purchases it's good to get a warranty. You never know what will happen

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Smart choice

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the accidental insurance. You never know what can happen. With this, I am covered for 2 years.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I have ever owned, complete noise cancellation of even the loudest noises

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 76, Showing 1,501-1,520 of 4,382 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.