Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • The text in the image shows two types of headphones: one is a Sony over-ear headphone, and the other is a JBL earbud. The text "R" is also visible on the Sony headphone.

2-Year Accidental Geek Squad Protection

SKU:
6627910
See Details

Customer reviews

Rating 4.7 out of 5 stars with 2560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,560 reviews

  • Cool

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed at the right time. Also makes a great gift.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good idea

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the plan. If I have to use it, there is never any hassle.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • New product without a hassle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used it once and they exchanged my headphones no problem

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance coverages for the sony headphones.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • ANGEL R

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DISSATISFIED IT'S NOT USEFUL, I COULD NEVER MAKE USE OF THIS

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • AmaZing

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing love it is the best very happy with it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing love it is the best very happy with it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • return

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made my return and exchange so much easier to do in the store

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hoping I wouldn’t have to use it and I’m glad I did

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Ear Pods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great activity product which aides to create a quality work-out.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Awesome headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom loves them . I would buy more headphones once I accumulate enough funds.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just looking around the store and came across some head sets for the ps4 and decided to buy them and my money was spent while.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Insurance

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have this warranty for 2 years in case they stop working

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Reasonable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly like these earbuds, but for some reason they always going out in the left bud. The volume becomes very low.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • warranty

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy, priced right, and worth the purchase.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A must have for headphones and blue tooth

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in handy, wear and tear electronics are easily replaced.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan makes things easy when my items break

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Extended Warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an extended warranty, for earbuds, for me, for Christmas…

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Protection

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and great service... will recommend to anyone

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Nice headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, very comfort, easy to use,nice price,love it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 101, Showing 2,001-2,020 of 2,560 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.