Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,560 reviews
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones comfortable as well love the look

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont remember how these were. But they are wireless

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bose headphones when I had problems with them just took them to Best Buy and they replaced them for a fee. It not free like the accident plan suggests.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Want the original back

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the original run version better. The piece that sits on the bone is big and squishes harder.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not awesome but good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. Fit isnt great and the sound is good but not as good as my beats by dre.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality sound

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchase if your looking for short term usage I got exactly 2 years out of these before wear and tear came into play

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    what the heck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really say. We shall see if the head phones take a dump but i figured what the heck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Angelg

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use the company yet. So won’t be able to leave review

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth buying the 2 year protection if you're going to keep the product that long

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is no longer what customers expect. The requirements to claim are to stupid to follow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ext. warranty does not gaurantee U get same model

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year warranty extension extends the warranty just long enough for the item you bought to no longer be available and no longer for sale in any of the stores across the country. So you either get a more expensive model and you have to cover the difference or a cheaper model that is cheaper and you get what you pay for instead of a good deal like I had with the original item. I would recommenced getting the warranty ONLY if the item you bought is guaranteed to be still on the shelf if you come back for replacement. Otherwise don't bother

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Watrenty

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have. Hope to never have to use it. I don’t like getting warranties from Best Buy. The geek squid always has a way of talking around avwarrenty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit and miss.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Past service hit and miss, but at least the ball is in another court for a little while.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, poor construction

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great but construction is weak. One of the hinges on the head phone broke.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my child for long trips. They worked pretty well but poor battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product could be cheaper its not worh that much to buy it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Warantee

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it depends on the associate. I’ve had good and bad experiences with warantees with Best Buy! I probably should’ve saved my money. Also 30$ for a 2 yr warantee is a lot on a 100$ pair of headphones but my kid is careless

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was ok I didn’t like how they fit kept sliding off my face

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were only an ok purchase. Sound was fine but they are nothing special.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones but they always flip to the side when you’re working out.

    No, I would not recommend this to a friend