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Customer reviews

Rating 4.7 out of 5 stars with 4531 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,531 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and light weight, I will recommend this to a friend who not looking to get quality for not so high price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items it’s really fit specially when you to travel and listen music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my bluetooth headphones. Multiple pairs purchased from Best Buy. Always goood customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sony Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth are Awesome Sony never lets me down when it comes to their products Sony will always be # 1

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Kristof

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the protection since they get thrown around in my bed and in my backpack, etc. so it is nice to have insurance incase something bad happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I encountered a technical issue with my device, Geek Squad was quick to respond and provide assistance. Their customer service was prompt and efficient, ensuring that my concerns were addressed in a timely manner. The support staff I interacted with were knowledgeable and patient, taking the time to understand the problem and guide me through the troubleshooting process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great thing to get to protect your investment it definitely paid off for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A financial and emotional safety net.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection for my BestBuy purchases because it brings me peace of mind. I never have an issue returning products and getting repairs as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend, Insurance helps with breakage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend the accidental insurance through Best Buy Best Buy has been very good with their customer service aspect of it although keep in mind accidental insurance coverage does not cover theft or loss so that sucks but if you break them and you still have them then it works really really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy for having all kinds of products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the product cant go wrong and the protection plan are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT, IS WORTH IT!!!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the product is important to you get the warranty, you wont regret it, my JBL headphones broke after a year and a half and they exanged for new ones, after 2 years my Skullcandy Crushers stopped working a week before the 2 years and I got the money back, and Best Buy verified that it wasn't working, I was not just returning for nothing, IS TOTTALY WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warrantee. I'm not sure why I go through head phones so quickly, but I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them, noise cancellation is not like a 100% accurate, but this are my first noise cancellation headphones so I don't know how it really supposed to be, but everything else is really good, and the battery last long for so long even with high volume

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought to go with a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really give you a review because I hope I never need it my granddaughter wasn't thrilled with the gift so I'm not sure I will ever use the extra warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade and safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for people with trust issues. This helps alot for my sony buds and my xm5s. I got my xm4s like a few months before the new ones came out and i didnt realized that this warranty can help trade in the new ones for my old xm4s. Sadly the warranty wont switch with the new trade device, but i dont see why not. But would recommend if your wanting in the future to trade something else or scared for the care of your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans in the industry

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind i get with best buy protection plans. I use items like bluetooth headsets all day and i get all i can from the life of each headset i use. The protection plan isnt just another plan that you get but never use. Best buy makes exchanges up to 2 years with no questions asked when its time to exchange your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is such a great investment as it offers complete protection for a fraction of the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hardphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life, and controls are very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fine choice to get if you’re unsure of a product or model and it’s warranty in the box to have a backup protection plan if something should go wrong

    I would recommend this to a friend