Customer Ratings & Reviews

I had my galaxy watch refunded because I bought the extra protection. So I bought it again with the new electronics I bought with the refund.

Best headphones. Bought a pair for my daughter. Son kept talking about them. Thinking of getting him a pair for Christmas. Better than the Apple and Bose in my opinion. Price is just right. Comes in different color schemes now.

Love the warranty, there’s never a question about what’s happened.

Very helpful and communicative service for all my information that I need

Have bought multiple ear buds with geek squad protection and never had any trouble getting replacements when things broke

Great product! Noise cancelling works well. Love that I could get the Best Buy protection on it just in case

ist really prfecet i like it i will buy agai thank yiu so much

By far the best headphones I have ever purchased. They are amazing quality and the sound is spectacular.

It's always come through for me when I've had an issue. Worth every penny!

The sound is great, but the noise cancelling sucks. I purchased extended warranty and just might return them as I need better noise cancelling. My last headset was great but just wore out quickly so I purchased these.

I buy a protection plan for anything over $50 because it's just too good. Sure a couple extra dollars but your buying peace of mind. The manufacturer warranty is in the first year but best buy will handle it for you. After that they will repair the device much better than having to buy a new one

It is a benefit since, Best Buy covers all of the damages and may replaced your item for a new one or a different product. Not all of the products are available like Apple items. Finally, there is a misconception that TV’s are fully covered which is not true! Do not ad insurance to your TV unless Best Buy’s techs are installing your TV.

Possibly one of the best headphones i ever used, great sound and design, noise cancelation features are excellent. The bluetooth connection can be at times fickle and i am not crazy about the touch controls, also i wish it folded. But its a great product nonetheless.

Do not pass up on a simple little purchase, that can save you in the long run. Direct to store exchange,no mailing , or calling the manufacturer to wait weeks. Best investment!

I grabbed these headphones mainly because of the price. So far, I haven’t had issues on functionality but my only problem is that they tend to fall off. I changed the rubber ear tips to the small one and it still falls. The only way I have to keep them from falling off is to turn it 180. I’m fine with everything else except the rubber tips.

I love the extra protection I had with the warranty. If you are unsure of a product please do get this warranty. It is a life saver and they exchange it quick and fast.

Love my wireless Bose earbuds they are very easy to use they were easy to pair with my phone I love them

At this point the protection is a must. This is one of the best and most appreciated things about Best buy ... After every purchase I make they ask "Would you like". And I stop them there and say "Yes please add the protection"

My Bose earbuds kept falling out of my ear during workouts and one side would not hold a charge. I returned with no questions or pressure and purchased Beats Pro, thanks to a knowledgable employee. Best Buy has the abosulte best protections plans! Always a no worry purchase!!!

These headphones are amazing Light, where there dont fall off easily. Used them in the sauna, gym running, and dailly use the sound quality is amazing doesnt sound to loud where your ears feel like there going to pop. The base is amazing and they are supper comfortable.