Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,559 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really honor the protection. They will replace in the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta get this replacement plan if you haven’t already. This is great for product issues or accidents especially for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User experience

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have to continue enjoying your user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is Great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really covers everything you need it to, even wear and tear. Small price to pay to get them replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We also get geek squad protection, because you never know what can happen to a device and it gives us peace of mind that we can get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must when you are purchasing a device with bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not in use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to actually use this protection plan - as I’ve lost my earbuds entirely, rather than breaking them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan protection for your item I would recommend for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use protection. When you don't have it you will or will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall day-to-day maintenance and restoration of products purchased through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy now

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ever. The sound quality is amazing and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy's warranty on their product is second to none the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good. The sound doesn't good all the way like some of my other headphones or earbuds but for the most part I like them quite a bit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime i purchase electronics i also purchase the Geek Squad for protection. I haven't had to use it because product is do dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to get a good protection plan for any tech stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it comes with it, why not.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is for the warranty. Anyway it’s a good headphone and the warranty is probably not needed but it’s nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy buy buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooooo glad i purchased the protection plan. Comes in handy when you least expect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had hesh head phones alot these are great the noise canceling works little tight on the ears gota strech them out a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection I recommend everyone should get it just in case something happens to your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan Ever!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan that not require register like others stores!

    I would recommend this to a friend