Customer Ratings & Reviews

This a piece of mind hoping never to use the extended warranty. Geek Squad always responsive

I like bestbuy everytime i buy electronics like headphone, samsung watch, mobile phones, laptop i make sure i get the insurance insurance only cost $50 but if you're stuff got damage or sound distorting they can replaced it for you but when they dont have a replacement they will give you store credit if your item worth $200 they give you 200 store credit and you can buy anything you want but they dont cover lost or theft if your stuff is gone its gone they wont replaced it or they wont return your money back but still worth it i like buying expensive stuff here because of their insurance the insurance from target or wallmart are terrible

We have not had to use Best Buy’s protection plan lately, however, it was really good in the past.

Love these headphones the bass is on another level. Best Buy had him them right away and got them with no problems. Highly recommend

Exceptional choice. My headphones broke within a year, and I walked into my local Best Buy and got a new pair of headphones at the same price at no cost as a replacement. Stellar service.

Easy to use. Great sound quality. Warranty is perfect

The protection for 2 years was worth it when comparing it to how much it cost

The insurance coverage is very comforting. I hope I wouldn't have to use it.

The best warranty on the market hands down. Customer service is excellent. When dealing with geek squad warranties.

Love the coverage. Wish it wasn't so expensive or at least add more years of coverage for the price.

The Sony w h - 1000xm6 is wonderful they're clear the base is awesome a very good product from Sony

it was perfect and never had a problem when i talk yo them

I always get this, it is always useful. I move a lot for work and it doesn't matter what store you buy it at vs. where you use it.

Good product reasonable price I like Sony brand always good quality

Dislike the power button all the same with answering and volume.

Ive been on the hunt for some headphones that wouldnt hurt to put in like most standard in ear one do. I came across the Shokz Open run Pro 2 headphones and j absolutely love them. I can stil stay aware of my surrounding all the while enjoying my music, podcasts etc.

Used this product years ago and they did just replaced the device.

Always good to get the protection plan cause you just never know. I know it’s an additional cost, but there’s always that one time something will happen down the road.. Best Buy is not pushy about adding it to your bill. They just explain it and you make your own decision.

Happy to purchase insurance for this product. Just in case I or unknown may happen.

Worth the money and hassle if the product ever fails.