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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4577 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,577 reviews
  • Rated 5 out of 5 stars

    Worked just as advertised!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 year warranty! Was able to return some headphones that were hurting my ears and got my money back with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money. Have to have it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad they are amazing. If you ever need them there like magic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good noise cancelation and good for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always great. The appointment requirement is a bit annoying, but I understand why it's set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection with geeksquad! They have saved us before!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the assurance of an extended warranty. Geek squad always backs their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there waiting in the wind, I might need them but I might not. Either way I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are the best fitting and comfortable and the sound is the best.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Review

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Nice to know my product discovered in case of an accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband's earbuds because he is kind of rough on things. So far we haven't had to use it but, with my experience with amazon, im sure its a better option than to have to pay for a replacement later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident coverage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind knowing that you can get item replaced if accident happens to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alaways worth the piece of mind. Buy the open box save several hundreds and then get the geek squad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend them

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad for my laptap is very practic has geek

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection on headphones is super nice to have. Even just the ease of mind knowing that if my device gets broken i can get a new one is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to be insured (geek squad) than to purchase the same equipment over and over again. It saves me lots of money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the geek Squad was more than helpful and they did the best job, very clean and Professional. They helped me when my headset was broken. Changed it with a new one no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes me feel secure about my product i apid a lot of money for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on best buy protection to be there and repair, replace as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says! I’ve never had a bad experience over 15 years of using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality love the noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Originally i purchased the Bose QC, i quicly returned them and purchased the Sony XM5. I have been very happy with the comfort and sound. Recently used in an airplane, the noise canceling completely drowned out the engines and enjoyed watching movies and listening to music. Setup is lengthy but totally worth it.

    I would recommend this to a friend