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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4577 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,577 reviews
  • Rated 5 out of 5 stars

    Best out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion BestBuy has the best protection plans out there. Just basing this on my personal experience and there could be something better. I haven’t seen it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this. Not getting it always ends up being the wrong choice. So now I just get it every single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for true wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection plan on true wireless Bluetooth headphones, because I use them constantly and they almost always break within two years. Then I've saved myself about 160 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money . My earsets keep on breaking down on me . The ease of an exchange is so worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives peace of mind. Covers accidental damage, quick repairs, and great customer service from Geek Squad. Definitely worth it for any valuable electronics purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, easy to work with. Understood my issue and was quick top resolve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort-wise, the Bose earbuds were a pleasure to wear. The ear tips provided a secure and snug fit, ensuring they stayed in place even during active movement. The earbuds themselves were lightweight, which made them comfortable to wear for extended periods without causing any discomfort or ear fatigue. One standout feature was the active noise cancellation (ANC) technology. It effectively blocked out external noise, allowing me to fully immerse myself in the audio content. Whether I was in a noisy coffee shop or on a bustling street, the ANC feature helped create a more focused and uninterrupted listening experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. It makes me feel more secure in my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for accidental damage or breaks definitely think about getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Took the insurance just as a precaution! Never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad projection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth it for they will replace with accidental damage for my earbuds for 26 dollars for two year coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money for sure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. When I don't get it, I regret it. Lol. So now I just always get it, especially with headphones.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Rumble and tumble through your brain

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] By far one of the best set of headphones I have ever owned. I have been buying the Skullcrusher line since the days it had an inline battery to power the built in subwoofers, and even back then, I'd choose to use those over any wireless pair that came about... But now, now they're wireless and have active noise cancellation, done. I will continue to buy Skullcrushers with how much deep and rich they cause the bass to hit, it's like a massage for your brain... Trust me, you will not be disappointed, well except for when you don't have them around and have to settle for something else, you'll be let down and ultimately miss that rumble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Warranty ITS WORTH THE PRICE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to replace my babies headphones teens are hard on thing as we all know and yes I call them babies (don’t judge) lol, I got the replacement headphones and only paid a small amount to replace my warranty it was under $15 I also got the warranty on my Samsung TV it went out twice while my 65” Samsung was being worked on the gave me a 70” tv to watch till mine was fixed I call that CUSTOMER SERVICE I don’t know any other company that will do that they couldn’t fix my Tv so they Replaced the Samsung with an 65” 4k that does instant slomo on the cooking channel and Super Bowl replay’s are slomo I mean it’ great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They return your money or change the product. Good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m glad I have the protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got the protection plan. It gives me a safe and secure feeling knowing I have a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always knows how to help! Will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the geek protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always better to be safe than sorry. The protection is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes me feel at ease. Anything can happen to your stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have it! Little bit expensive but worth the risk

    I would recommend this to a friend