Customer Ratings & Reviews

My husband loves it. He has been using for a while.

Was great will they lasted, bought them in June its Oct and they stopped working

I love the quality sound it has but one of my earbuds goes in and out like it has bad wiring. I Lost the one that did work so now I’m stuck with an earbud that went bad after a few weeks from purchased date.

I returned the prior model of the WH1000XM5 because of a minor defect and I REGRET IT. I had these for just long enough to be beyond the return period and they - randomly shut off (with and without a warning) -has issues connecting -takes longer to connect than last model -sometimes does not turn on -sometimes the touch functions do not work (no feedback)

Good head phones comfortable as well love the look

Love my Bose headphones when I had problems with them just took them to Best Buy and they replaced them for a fee. It not free like the accident plan suggests.

Ok gave me a headache somehow. Found out im more of a bud kind of gal

Read the fine print. The employee may lead you to believe it covers more than it does!

Liked the original run version better. The piece that sits on the bone is big and squishes harder.

Only purchase if your looking for short term usage I got exactly 2 years out of these before wear and tear came into play

It works as advertised. Fit isnt great and the sound is good but not as good as my beats by dre.

This 2 year warranty extension extends the warranty just long enough for the item you bought to no longer be available and no longer for sale in any of the stores across the country. So you either get a more expensive model and you have to cover the difference or a cheaper model that is cheaper and you get what you pay for instead of a good deal like I had with the original item. I would recommenced getting the warranty ONLY if the item you bought is guaranteed to be still on the shelf if you come back for replacement. Otherwise don't bother

Idk what item I got this for but see, I told y'all I love warranties lol

I can't really say. We shall see if the head phones take a dump but i figured what the heck.

Didn’t work as great as I thought for that reason I had to exchange it for something else a different brand

I had too keep switching them out with a new pair so i decided to see what else do they have

It's worth buying the 2 year protection if you're going to keep the product that long

It's insurance, you don't want it, but if you need it, it's a nice to have, especially with items that can't be repaired.

Was looking for someone around the ears fit that purpose but i hurts the wars after having it sit for a while.

This is nice to have. Hope to never have to use it. I don’t like getting warranties from Best Buy. The geek squid always has a way of talking around avwarrenty