Customer Ratings & Reviews

Glad to have protection and it is good insurance for me to have! No Problems.

I had been searching for a Bluetooth to use at work that would stay where I put it (not fall out of my ear) and would allow me to hear the environnent around me. The OpenRun by Shokz bone conduction Bluetooth did both and was comfortable to wear as well! Two family members (who I was visiting in Texas when I made the purchase) recommended the OpenRun and i do too!

We are very satisfied with our purchase. The salesman made sure we were happy with the selection.

I absolutely also buy extended warranty. Every friend of mine thinks that im crazy, but i have had so much positive experience with best buy that i just find it incredibly difficult to buy something without the warranty. Ive had the experience of running out of warranty and being helpless and stuck with out of pocket or purchasing full price. I love best buys warranty

I never ever buy a tech product from any other outlet due to great Geek Squad protection. Best Buy honors their advertised protections.

No questions asked, I bring in my item until then what went wrong with it and they've always taken care of me!

I like the fact that it’s not entirely needed, but just in case, i have this as a useful backup

I gifted this headphones to my 15 year old who enjoyed it so much. Sound quality is definitely better than Beats and Apple. In addition the the sound quality and excellent noise cancelling, he loves that it has an aux as he was able to use it in the plane. Highly recommended!

Excellent noise cancellation headset. I have tinnitus and was told that a good noise cancellation headset can help with the constant background noise and that it will give me a break from it. These headphones are awesome, I can put them on listen to podcasts or music and that’s pretty much all I hear. My wife hates them cause I can be sitting in the same room and I won’t hear her.

Sound and fill awesome. I will definitely recommend to amyone for everday use.

They cover and protect everything no hassle or delay.

This was a last minute addition to my purchase but having less than stellar luck with electronics I figured better not take the chance.

It's always great to have some insurance qhen you accidentally break something that costs more than a couple bucks.

I love skull candy in general because I believe you receive the most bang for your bucks. At first I was skeptical dropping 200 on headphones but my GF convinced that I would use em enough the first months to be worth it . She was not lying .I use these headphones for gaming on my PS5 and listening to Spotify on my phone . I have profound hearing loss and they are perfect

I love Geek Squad. But it really depends on which store you go to in my area

Bought these for my girlfriend for Christmas. She uses them everyday and loves them. The sound quality is great and the noise cancellation is good as well. Sometimes they won’t connect to the phone immediately after exiting a vehicle if it was paired with the vehicle’s Bluetooth. It’s not worth losing a star since it can very well just be here phone (poor Androids…lol).

[Employee of bestbuy] Always gotta get protection, it’s worth it if you use the tech a lot.

They did as they said. I had a product that needed to be replaced. So with their protection plan service. Also having the BestBuy membership program. Which I highly recommend. I returned the product that malfunctioned and got my refund.

I've had to replace multiple sets of headphones over the years for various reasons, every day and hard use, mostly JBL over the last few years because their quality control has gone down the crapper. Always replaced or refund to a card with no hassle. Definitely worth the price to get a new set of headphones for the cost of the warranty.

The effectiveness of the noise cancellation was truly impressive. I found myself able to focus more deeply on my music or podcasts, as there were no external distractions interfering with my enjoyment. The clarity and purity of the audio were enhanced, revealing details and nuances that would have otherwise been masked by the surrounding noise.