Customer Ratings & Reviews

Very good service agreement. Extremely supportive on the customer’s perspective.

I completely forgot i had this. My sony headphones broke and i think i passed the time limit.

The comfort of knowing if anything goes wrong Best buy will exchange for same item or credit towards a new one. Must have on all items i purchase thru Best Buy. Hands down best warranty from any retailer I have used.

I always get it. They can always help. Very good service

Equipment failure is a regrettable event. However, warranties provide crucial peace of mind and can offset replacement costs, proving their value upon claim.

I gifted these to my husband. He uses them eceryday and absolutely loves the quality of the sound.

[Employee of bestbuy] Super easy to fulfill the protection. You just bring in your product and get a new one same day

Great service and real helpful great price for protection plans

Great headphones. Excellent sound quality. I have been very pleased with this purchase.

I have used the warranty in the past and there were never any issues. If I need to use it again, I don’t anticipate any

Good service and excellent customer service and good communication

please everyone buy insurance. its best to pay more for insurance and have to buy a whole new item cause we forgot insurance. so now on i will always buy insurance for everything. even though it expires. i will know i have something that can fix it then have to pay for a whole new one.

[Employee of bestbuy] Did what I needed. It goes past the 1 year warranty plus it's replacement.

Very helpful with helping and choosing electronics

Geek Squad is the bees knees. I always recommend it when I purchase electronics from Best Buy!

Just in case I bought this.for the technology may change.

I literally drove from Utah to Wisconsin on a single charge I don't think it's quite 60 hours but I was also listening at around 70%. The touch controls on the side are by far my favorite compared from Jabra and Sony. These are the only headphones aside from the Jabra Elite 85H that doesn't hurt the top of my head ( I shave my head and the hair stubble bothers me) if you have extra large ears that your cups might be too small for you. But if you don't these are the softest of most comfortable headphones that I've ever worn, but they are a little heavier than the Sennheiser moment of 3. Also the bass is not strong at all

this product has a good sound. but are too big. You came move easily.

It time I decided to buy it plan I didn’t question it, everything I bought is protected and save. If I need to do something at home they got me.

Because you need it for what ever you purchase for protection.