Customer Ratings & Reviews

The sound is pretty good. Bass is great and pretty comfortable Noise cancellation works really well

[Employee of bestbuy] The 2 year geek squad protection especially on GSP-R (R standing for replacement) are the best ones as you get a replacement without having the hassle to send it out to the service center. Well worth the money for the extra added protection to your product as it also covers accidents for most products (be sure to check).

Excellent sound, music blasts and amazing for everyday rountine

I always recommend getting the warranty with tiny little sophisticated electronic devices like earbuds. Anything can go wrong then. I’ve returned two of my last three purchases after some freak problem arose out of the blue. I have always been treated fairly with a no hassle repair or replacement.

Happy with the service. Gentleman guided me to pick the right product for me!

These Bluetooth are Awesome Sony never lets me down when it comes to their products Sony will always be # 1

I will never not get a warranty because my kids tend to break their electronics and when it did happen I brought back to Bestbuy and they replaced while we were in the store! Excellent customer interaction! Very pleased!

GSP I got this for JLab true wireless sport edition . I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it.

I’ve used this in the past and so easy, just walk in and exchange for a new pair should they ever fail. For something this expensive and easy to break, I recommend getting this warranty

Great protection plan I had old Sonys that broke down and I used the insurance to get all my money back and I purchased the new ones .

Love my bluetooth headphones. Multiple pairs purchased from Best Buy. Always goood customer service

Highly recommend. Very nice. Quality is great and easy to use.

Excellent! We went in initially looking at Beats headphones but my store representative asked what we were looking for in quality and features, showed us different products and features, let us experience each one and we decided on these. They are perfect!

Would recommend the warranty because i saw that a recent headphone was released and wanted to exchange and they were able to subtract the money i spent on it to the newest version of it. Im surprised i didnt know about it till a cool bestbuy worker told me how it really worked. But the exchange does not pass the warranty to the other product you exchanged with. So i guess its not too bad.

I all ways get the 2 year protection on headphones for my kiddos headphones. They are very hard on the gaming headphones. You pay over $100 for gaming headphones and they brake. You take the broken headphone back to Best buy and they replace them , This is the best protection plan ever. Thank you Best buy for your 2 yr protection plans.

This worked great for the majority of the year that I had this product, however, after multiple conference calls and phone calls, I started to notice at the quality of the right earpiece, started to drop, and started to become more distorted to the point where that right earpiece started blasting distortions in my ear for every call that also includes when I listen to music otherwise great product.

The protection is such a great investment as it offers complete protection for a fraction of the cost.

[Employee of bestbuy] Great headphones. I do worry a little about when or if they will come out with a replacement for then leather ear pads. I use mine all the time and they are starting to deteriorate a little.

They last for ever and fold nice I like they can connect to the JBL app and there is extra settings and I can also have them disconnected after 30 min no activity

What a great thing to get to protect your investment it definitely paid off for us