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Customer reviews

Rating 4.7 out of 5 stars with 4539 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,539 reviews
  • Rated 5 out of 5 stars

    Always!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get GSP on things like headphones and controllers. Something goes wrong? Just bring it up to the store and they will swap it out for another item. (Doesn't even have to be the same one!) You just have you repurchase GSP on the replacement product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the pixel earbuds. A I really have only tested them out. I believe they sound pretty good. Wish they get a little bit louder but that might be the phone I don't know anyway. I really haven't used them but once or twice and that's only for a short period. I went ahead and put on the big headphones and what can you say they work?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to return faulty wireless earbuds I purchased more than 1 year and 10 months ago. The employee offered me either store credit or a replacement of the same earbuds (I chose the store credit). Very smooth and simple process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased 2-year Accidental Geek Squad Protection for some ear buds. So glad I did because they malfunctioned and would drop connection with my phone — almost 2 years after purchasing them. This protection plan returned the amount I paid for the ear buds, which I was able to use to purchase a different pair. So simple! That’s why it was a no-brainer to purchase Protection for my new pair. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad on my headphones stopped working. I took it to them customer service great and they took care of my headphones. Warranty is the best thing to have so go get geek squad. They'll take care of your merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for certain items

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the money. I always get them on headphones, and they essentially pay for themselves. If you are buying something with moving parts or that is mobile, subject to be dropped, to the elements or constant use, I would recommend it. Otherwise you can skip it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for certain items.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the money. I always get them on headphones, and they essentially pay for themselves. If you are buying something with moving parts or that is mobile, subject to be dropped, to the elements or constant use, I would recommend it. Otherwise you can skip it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for certain items.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the money. I always get them on headphones, and they essentially pay for themselves. If you are buying something with moving parts or that is mobile, subject to be dropped, to the elements or constant use, I would recommend it. Otherwise you can skip it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the accidental geek squad protection plan for years and everytime Ive had an issue with a product intake them in and I have no issues with return or exchange. Definitely recommend for anyone who uses headphones alot like I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you are able to control the sound/bass and personally customize what each ear piece does when there is music on or if you are on a call. The only thing that I didn’t like it was that it didn’t stay in my ear during my HIIT workout and it hurted my ear after hours of wearing it even with the different size pieces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, incredible. It does get your ears hot if you are outside for a long time but for inside is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of blue tooth head set. Good sound and quality good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones all buy stuff here never complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality ear buds I've ever had. Amazing sound and the way it connects to your ear it's impossible to lose. Very recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great budget buds

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are amazing. The outside sound toggle is super handy and the talk thru does let you listen to music quietly while still to hear people around you. Overall sound is pretty good. Not the best bass but again for the price I am super happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on my Buds +, process was quick and easy. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy return

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan. worked great, walked in to Best Buy because the frames broke on my Bose glasses and was able to return them. Sadly I wasnt able to get another pair because Best Buy does not sale the Bose glasses any more. But was able to get my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great and the sound is wonderful! The battery life is also great. I also like the feel of the headphones on my head and ears. Very soft and not too heavy. They don't press on the ears like other headphones do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that i have geek squad protection. This is great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these plans before and they are worth the insurance. I purchased the warranty to protect my LG wireless headphones that I use for handsfree calls and music. In the past, I have pinched the earbud wire and I had to have it replaced. According to what I understand. this will cover that and anything else that might happen.

    I would recommend this to a friend